Logistics Training & Quality Manager

DSV Air & Sea Inc.; Chandler (AZ); On-site; USD 82,560 - 103,200; Full time

Job summary

DSV - Global Transport and Logistics is seeking a Manager, Training to design, implement, and continuously improve training programs and quality systems across our logistics operations. You will partner with Operations and leaders to drive performance improvements and foster a culture of excellence in service and compliance.

Responsibilities include developing training strategies, onboarding design, SOPs, audits, and KPI monitoring, while coaching a high‑performing Training & Quality team and

Qualifications

• Bachelor’s degree in Business Admin, Logistics, or related field.
• 7–10 years in Training/Quality within logistics or related sectors.
• 3–5 years of leadership experience managing teams and projects.
• Experience designing competency-based learning and quality systems.
• Track record of driving operational improvements and employee development.

Responsibilities

• Develop and execute training and quality strategies aligned with objectives.
• Design and evaluate onboarding, operational, and refresher programs.
• Create SOPs, manuals, work instructions, and quality docs.
• Establish quality standards, audits, and scorecards for compliance.
• Conduct audits, root-cause analyses, and data-driven improvements.
• Lead coaching and performance initiatives for operations teams.

Skills

Leadership

Coaching

Analytical

Stakeholder management

Communication

Attention to detail

Project management

Multitasking

Continuous improvement

Customer focus

Education

Bachelors in Business Admin

Lean Six Sigma

Quality Management

Training & Development

Supply Chain

Tools

LMS

WMS

TMS

SAP

Power BI

ERP systems

Job description

DSV - Global Transport and Logistics is seeking a Manager, Training to design, implement, and continuously improve training programs and quality systems across our logistics operations. You will partner with Operations and leaders to drive performance improvements and foster a culture of excellence in service and compliance.

Responsibilities include developing training strategies, onboarding design, SOPs, audits, and KPI monitoring, while coaching a high‑performing Training & Quality team and