Logistics Supervisor

Open Hand Atlanta; Atlanta (GA); On-site; USD 54,000 - 66,000; Full time

Job summary

Open Hand Atlanta is seeking a Logistics Supervisor to oversee staff and product distribution, ensuring orders reach internal and external customers on time while meeting food safety and SOP standards.

You will guide picking and delivery teams, manage costs, waste, and KPIs, and coordinate with carriers and inventory teams on a daily basis. This on-site role requires strong leadership and hands-on supervision.

Qualifications

• College degree preferred.
• Minimum of 3 years of successful supervisory experience in a food manufacturing facility.
• Microsoft Excel, Word and PowerPoint experience; data analysis and reporting skills.

Responsibilities

• Own day-to-day order fulfillment operations including routing, picking, staging, delivery, quality assurance and customer service.
• Identify opportunities to optimize warehouse operations and reduce costs, including labor, storage, and transportation.
• Provide leadership on the manufacturing floor, monitor efficiency, accuracy, and compliance with process controls, and coach team members.

Skills

Supervisory leadership

People management

Communication

Problem solving

Adaptability

Conflict resolution

Education

College degree preferred

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full-time 1380 W. Marietta Street, Atlanta, GA, US

10 days ago Requisition ID: 1202

Salary: $60,000.00 Annually

Residency Requirement:

Primary residence must be in the state of Georgia

Job Summary

The Logistics Supervisor is also responsible for successful logistics management of staff and product (finished goods) to ensure all internal and external customers receive their orders as intended. Ensures compliance with all food safety, human safety, SOPs and policies. Direct and motivate Picking and Delivery team members to perform in the highest quality, most productive, cost-conscious, and safe manner. The Logistics Supervisor is responsible for day-to-day management of unit costs, waste, process validation, quality assurance, food & human safety, vehicle maintenance, measuring and reporting on KPIs that drive business decisions and success.

Supervisory Responsibilities

Logistics Lead, Picking Team and Delivery Drivers

Duties/ Responsibilities

• Own day-to-day order fulfillment operations including routing, picking, staging, delivery, quality assurance and customer service
• Identifying opportunities to optimize warehouse operations and reduce costs, including labor, storage, and transportation
• Provides a strong presence on the manufacturing floor monitoring efficiency, accuracy, and compliance with process controls and being hands‑on with team members.
• Leads daily shift meetings with team members.
• Investigates root causes of audit violations and apply timely corrective and preventive actions as applicable as well as possible.
• Planning delivery routes, coordinating with carriers, and managing transportation costs.
• Tracking key metrics like on‑time delivery rates, order accuracy, and inventory turnover to identify areas for improvement.
• Ensure drivers follow all established WorkWave and delivery processes (SOP)
• Review Phyltrac (driver) alerts/reports for violations and provide follow‑up and scores to drivers weekly
• Ensure effective use of WorkWave Route Manger by verifying route start/end times and ETAs are accurate and in line with ADP clock in/clock out times
• Review WorkWave route violations daily keeping them to a minimum and are non‑repeating
• Ensure accurate execution of change orders
• Review and process PM order scratches
• Spend time frequently on the production floors coaching, observing, and correcting execution
• Ensure accurate, efficient, and safe execution of order picking and staging to ensure order accuracy
• Ensure effective use of Aptean scanning, lot tracking, FIFO/FEFO, working proactively with inventory team to minimize downtime
• Manage all Warehouse Shipments and Warehouse Picks in Aptean, including timely and accurate posting and registering daily
• Investigate and help Quality resolve QA items involving inventory discrepancies, picking errors, damage, late and missing deliveries, and customer complaints
• Facilitate with HR functions related to attendance, points, PTO, performance reviews, and disciplinary actions
• Complete EOD checklist and shift notes daily
• Help manage maintenance and repairs for all OH fleet vehicles

Required Skills/Abilities

• Strong supervisory, leadership, management and coaching skills.
• Must have strong motivation without the need for constant management directives.
• Excellent communication skills through all levels of the organization and with volunteers.
• Ability to adapt and accommodate immediate needs without disrupting the larger process.
• Ability to remain objective during all work‑related discussions or investigations.
• Requires face to face discussions with individuals or teams, including conflict resolution
• Requires making decisions that affect other people, financial resources, and/or the image and reputation of the organization.
• Responsible for work outcomes and results.
• Requires ability to coordinate staff, provide service orientations, and maintain proper work appearance.

Education/Experience

• College degree preferred. Previous experience in logistics, distribution, and manufacturing.
• Minimum of 3 years of successful supervisory experience in a food manufacturing facility (5 years of supervisory & management experience if there is no food production background).
• Microsoft application skills (Excel, Word, PowerPoint), data analysis, reports and creating graphs

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to manage, feel and reach with hands and arms. The employee frequently is required to walk and sit and get in and out of a vehicle. The employee is required to stand, talk, and hear, and taste or smell. The employee must regularly lift and/or move up to fifty (50) pounds.

Drug Free Workplace

Open Hand is a drug free and substance abuse free work environment. All candidates hired are subject to a pre‑employment drug screen. Random drug testing may be conducted by an external, neutral tester on all employees. Any perceived use of drugs or reporting to work under the influence of alcohol may be grounds for immediate dismissal.

Open Hand is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law. Open Hand complies with the law regarding reasonable accommodations for handicapped and disabled employees.