Logistics Specialist I

Uber Freight; Rogers (AR); Híbrido; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Uber Freight is seeking a detail-oriented Logistics Specialist to support the Cummins account in Rogers, AR. This hybrid role involves coordinating with carriers, customers, and internal teams to ensure timely, cost-efficient shipments and exceptional customer support.

The role emphasizes problem-solving, multi-tasking, and building relationships in a fast-paced logistics environment. Hybrid work arrangement and standard business hours are offered.

Formación

• High school diploma or GED equivalent.
• 0-1 years of related experience in Transportation, Logistics, Supply Chain, Customer Service, or similar.
• Strong communication, organizational, and time-management skills.
• Ability to work a hybrid schedule based out of our Rogers, AR office.

Responsabilidades

• Manage day-to-day transportation execution and shipment lifecycle for the Cummins account using Uber Freight's TMS.
• Coordinate shipment planning, carrier assignments, pickups, and deliveries to ensure freight moves efficiently and meets customer expectations.
• Monitor shipments proactively, identify delays or service disruptions, and take action to resolve issues.
• Build and maintain relationships with carriers, customers, and internal teams.
• Utilize routing guides and carrier networks to secure timely, cost-effective freight coverage.
• Leverage TMS tools to optimize routing and maintain transportation records.
• Investigate and resolve shipment discrepancies, system errors, and carrier invoice issues.
• Communicate with customers, carriers, and stakeholders regarding status and updates.
• Monitor performance to identify recurring challenges and propose improvements.
• Support continuous improvement initiatives focused on efficiency, cost savings, and customer satisfaction.
• Collaborate with cross-functional teams to resolve operations challenges and ensure service delivery.
• Assist with training and supporting users on TMS processes and workflows as needed.

Conocimientos

Detail oriented

Customer focus

Communication

Organization

Time management

Problem solving

Educación

High school diploma or GED

Bachelor's degree in related field

Herramientas

Transportation Management System (TMS)

Descripción del empleo

Uber Freight is seeking a detail-oriented, customer-focused Logistics Specialist to support our Cummins account in Rogers, AR. In this role, you will play an important part in managing daily transportation operations, ensuring shipments move efficiently, service expectations are met, and customers receive exceptional support.

As part of our Managed Transportation team, you will coordinate with carriers, customers, and internal partners to execute shipments, resolve transportation challenges, and identify opportunities to improve service and operational efficiency.

This opportunity is ideal for someone who enjoys problem-solving, managing multiple priorities, building relationships, and taking ownership in a fast-paced logistics environment.

• Location: Rogers, AR – Uber Freight Center of Excellence
• Work Arrangement: Hybrid (3 days in-office, 2 days remote)
• Schedule: Monday-Friday, standard business hours

What the Candidate Will Do

Manage the day-to-day transportation execution and shipment lifecycle for the Cummins account using Uber Freight's Transportation Management System (TMS).

Coordinate shipment planning, carrier assignments, pickups, and deliveries to ensure freight moves efficiently and meets customer expectations.

Monitor shipments proactively, identify potential delays or service disruptions, and take appropriate action to resolve issues.

Build and maintain strong working relationships with carriers, customers, and internal operational teams.

Utilize routing guides and available carrier networks to secure timely, cost-effective freight coverage.

Leverage TMS tools to optimize shipment routing, consolidate orders when appropriate, and maintain accurate transportation records.

Investigate and resolve shipment discrepancies, system errors, and carrier invoice issues.

Communicate professionally and proactively with customers, carriers, and internal stakeholders regarding shipment status, exceptions, and service updates.

Monitor carrier, shipper, and receiver performance to identify recurring challenges and recommend improvements.

Support continuous improvement initiatives focused on transportation efficiency, cost savings, and customer satisfaction.

Collaborate with cross-functional teams to resolve operational challenges and ensure consistent service delivery.

Assist with training and supporting customer or vendor users on TMS processes and account-specific workflows as needed.

Basic Qualifications

High school diploma or GED equivalent.

0-1 years of related experience in Transportation, Logistics, Supply Chain, Customer Service, or a similar operational environment.

Strong communication, organizational, and time-management skills.

Ability to work effectively in a fast-paced environment while managing multiple priorities.

Willingness and ability to work a hybrid schedule based out of our Rogers, AR office.

Preferred Qualifications

Bachelor's degree in Supply Chain, Logistics, Transportation, Business, or a related field.

Previous experience in transportation operations, freight coordination, logistics, or supply chain management.

Experience working with a Transportation Management System (TMS).

Proficiency with Microsoft Office Suite or Google Workspace.

Experience supporting dedicated customer accounts or working in a customer-facing operational environment.

Familiarity with carrier coordination, shipment tracking, routing guides, or freight execution.

Strong analytical and problem-solving skills with the ability to identify issues and implement effective solutions.

Ability to prioritize competing demands, adapt to changing operational needs, and maintain attention to detail.

Demonstrated ability to collaborate across teams, take ownership of responsibilities, and proactively resolve operational challenges.

A customer-first mindset with a commitment to reliability, accountability, and continuous improvement.

Benefits & Compensation for U.S. Employees

Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.

About Uber Freight

Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real-time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.

Candidate Privacy Notice

Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Uber Freight’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.