Transportation Logistics Specialist

Uber Freight; Frisco (TX); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health plan

401k match

Bonus programs

Job summary

Uber Freight is seeking experienced customer service professionals with a background in Transportation, Logistics, or Supply Chain. This hybrid role is based out of Garland, TX, with a standard Mon–Fri 8:00–17:00 schedule and a focus on delivering excellent customer service while managing carrier relationships and routing optimization.

Responsibilities include using TMS to manage orders, ensuring on-time pickups, freight coverage, data accuracy, and proactive cost-saving initiatives.

Qualifications

• High school diploma or GED required.
• 3+ years of experience in Transportation/Logistics/Supply Chain.
• Knowledge of Microsoft and/or Google Workspace.

Responsibilities

• Use the Transportation Management System (TMS) to manage the lifecycle of an order.
• Exceed on-time pick-up and delivery expectations.
• Maintain relationships with carriers contracted to the account and in the region.
• Consolidate orders considering best cost and transit options across modes.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or GED

Bachelor's degree in Transportation Logistics or Supply Chain Management

Tools

MS Office / Google Workspace

TMS software

Job description

Uber Freight is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will lead transportation functions to ensure accurate, timely delivery of products in the most efficient and cost-effective manner all while providing excellent customer service to our customers. This is a hybrid position based out of our customer's office hub in Garland, TX, with a standard schedule of Monday through Friday, 8:00 AM to 5:00 PM.

What the Candidate Will Do

• Use the Transportation Management System (TMS) to its fullest potential in order to facilitate the life cycle of an order
• Exceed customer on time pick-up and delivery expectations
• Establish and maintain effective relationships with carriers contracted to the account as well as other carriers operating in your geographical region
• Effective and timely freight coverage and carrier selection through systemic routing guide and spot shipments including rate negotiation
• Leverage TMS to effectively route and consolidate orders considering best cost and transit options for all transportation modes
• Monitoring and resolving shipment data errors
• Proactive analysis to prevent service failures
• Proactively develop, recommend and implement cost savings and/or service improvement programs in support of the transportation strategy
• Professional and timely communications
• Identify patterns with shipper, receiver, and carrier performance and recommend actions for improvement
• Resolve carrier invoice discrepancies in TMS financials
• Train new customer and vendor users on the TMS, demonstrating knowledge of customer business practices and workflow

Basic Qualifications

• High school diploma or GED equivalent
• 3+ years of related experience in Transportation/Logistics/Supply Chain
• Domestic over the road transportation experience
• Knowledge of Microsoft and/or Google Workspace

Preferred Qualifications

• Bachelor's degree in Transportation Logistics or Supply Chain Management
• Strong understanding of cross-border transportation and the freight logistics industry
• Experience LTL, FTL and flatbed transportation
• Reporting and Analytics (Ability to run BI reports; validate information; understand reports, offer feedback and deliver insights to your manager and or customer contacts on the information contained within the report)

Benefits & Compensation for U.S. Employees

Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.

About Uber Freight

Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real-time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.

Candidate Privacy Notice

Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Uber Freight's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.