Logistics Specialist

HappyGlobal Service; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

HappyGlobal Service in Houston, TX is seeking an experienced Logistics Coordinator to manage domestic ground transportation, track shipments, and ensure on-time delivery through effective carrier communication and documentation.

Ideal candidates have 3+ years in logistics or freight, familiarity with TMS/ERP, and strong Excel and organizational skills. You will coordinate multiple shipments, review shipping docs, and resolve delivery issues while ensuring compliance with DOT/FMCSA requirements.

Qualifications

• 3+ years of experience in logistics or freight operations.
• Experience with ground transportation and final-mile delivery.
• Familiar with TMS/ERP and shipment tracking tools.
• Bachelor’s degree preferred; equivalent relevant experience considered.
• Strong Excel skills and data accuracy.

Responsibilities

• Coordinate and schedule ground transportation, including trucking, flatbed, and heavy-haul shipments, to meet delivery schedules and customer requirements.
• Serve as the main point of contact for carriers, customs brokers, warehouses, and customers throughout the delivery process.
• Track shipment progress, address delays, and provide timely updates to internal teams and customers.
• Prepare and review shipping documents, including bills of lading, proof of delivery, and delivery receipts.
• Evaluate transportation routes and carrier options to balance cost, transit time, and service quality.
• Maintain accurate shipment records, transportation costs, and carrier performance data in logistics systems.
• Coordinate with customs brokers, freight forwarders, and internal teams to arrange transportation following customs clearance.
• Resolve delivery issues, including damaged cargo, missed appointments, and additional transportation charges, and support freight claims as needed.
• Ensure transportation activities comply with applicable DOT, FMCSA, and other transportation requirements.

Skills

Excel skills

Communication

Problem solving

Attention to detail

Organizational skills

Time management

Coordination

Education

Bachelor's degree in Logistics or related field

Tools

TMS

ERP systems

Shipment tracking tools

Job description

This role focuses on coordinating domestic ground transportation, tracking shipments, and ensuring timely delivery through effective communication with carriers, customs brokers, warehouses, and customers.

The ideal candidate has experience in transportation coordination or freight operations. Experience handling heavy equipment, oversized cargo, or project cargo is preferred.

Key Responsibilities

• Coordinate and schedule ground transportation, including trucking, flatbed, and heavy-haul shipments, to meet delivery schedules and customer requirements.
• Serve as the main point of contact for carriers, customs brokers, warehouses, and customers throughout the delivery process.
• Track shipment progress, address delays, and provide timely updates to internal teams and customers.
• Prepare and review shipping documents, including bills of lading, proof of delivery, and delivery receipts.
• Evaluate transportation routes and carrier options to balance cost, transit time, and service quality.
• Maintain accurate shipment records, transportation costs, and carrier performance data in logistics systems.
• Coordinate with customs brokers, freight forwarders, and internal teams to arrange transportation following customs clearance.
• Resolve delivery issues, including damaged cargo, missed appointments, and additional transportation charges, and support freight claims as needed.
• Ensure transportation activities comply with applicable Department of Transportation (DOT), Federal Motor Carrier Safety Administration (FMCSA), and other transportation requirements.

Qualifications

• At least 3 years of experience in logistics, transportation coordination, or freight operations.
• Knowledge of ground transportation, carrier networks, and final-mile delivery processes.
• Experience coordinating with customs brokers and managing logistics after customs clearance.
• Familiarity with transportation management systems (TMS), enterprise resource planning (ERP) systems, or shipment tracking tools.
• Strong Microsoft Excel skills and the ability to maintain accurate operational records.
• Clear communication and practical problem-solving skills.
• Ability to coordinate multiple shipments, prioritize tasks, and respond to changing delivery schedules.
• Strong attention to detail and organizational skills.
• A bachelor’s degree in Logistics, Supply Chain, Business, or a related field is preferred; equivalent relevant experience will also be considered.
• Experience with heavy equipment, oversized cargo, or project cargo is preferred.