Logistics Service Representative

Roehl Transport, Inc.; Green Bay, Northern (WI, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k

Profit sharing

Paid Time Off

Job summary

Roehl Transport, Inc. is seeking a Logistics Service Representative to design transportation solutions for customer freight using our extensive network of carriers. This fast-paced role requires creativity and problem-solving to meet customer and carrier expectations.

You will negotiate rates, maintain credibility, and develop opportunities while collaborating with diverse teams. The position offers an hourly wage, bonus potential, medical and dental coverage, a 401(k) plan, and paid time off as

Qualifications

• Strong customer service skills via phone and email.
• Ability to work in a fast-paced environment.
• Attention to detail and accuracy.
• Willingness to learn multiple computer systems.

Responsibilities

• Communicate with customers, carriers, shippers, receivers, and scheduling contacts to ensure on-time pickup and delivery.
• Negotiate rates and provide competitive pricing.
• Resolve conflicts in a positive and professional manner to gain credibility with clients and carriers.
• Identify and develop new customer and carrier opportunities via calls and emails.

Skills

Customer service

Negotiation

Communication

Multi-tasking

Job description

The Opportunity:

As a Logistics Service Representative, youmake a differenceby providing transportation solutions to our customer's freight needs while working with our extensive network of carriers. This fast-paced position requires looking for creative solutions that exceed our customers' and carriers' expectations! In addition, you will be responsible for negotiating rates with customers and carriers and developing business solutions with them.

The Fit:

• Communicate with customers, carriers, shippers, receivers, scheduling contacts, etc. to assure proper movement of the product and on-time pickup and delivery is met
• Negotiate rates and give competitive pricing
• Gain credibility with clients and carriers by resolving conflicts in a positive and professional manner
• Facilitate new customer and carrier opportunities by carrying out prospective calls and emails

The Experience:

• Strong Customer Service skills, specifically via phone and email.
• Ability to work in a fast paced, ever changing environment.
• Demonstrates attention to detail.
• Strong ability to multi-task, think creatively, and make quick decisions
• Ability to learn and use multiple computer systems
• Willingness to take on new or additional responsibilities

The Wage:

• You will receive a competitive hourly wage, variable compensation bonus, medical, dental, 401k, profit sharing, and Paid Time Off!

The Company:

Roehl Transport was founded by Everett Roehl in 1962 when he began providing motor carrier service with a single truck. Now, more than 60 years later, Roehl Transport is one of North America’s safest trucking companies as recognized by the American Trucking Associations (ATA). Roehl Transport is a 5-time recipient of the ATA’s President’s Award, the trucking industry’s highest safety honor. With over 2,800 employees, Roehl is headquartered in Marshfield, Wisconsin, and has offices in Appleton, WI; Chicago, IL; Atlanta, GA; Phoenix, AZ; and Dallas, TX. Roehl provides truckload service throughout the United States and Canada. We offer dry van, flatbed, refrigerated, specialized, curtainside & even dedicated transportation services to some of the most recognized brand names in the nation. We are a 2018 Forbes Magazine Best Mid-Sized Employer.