Logistics Service Manager (Pittsburgh, PA)

FTSi.Tech; Pittsburgh (Allegheny County); On-site; USD 65,000 - 85,000; Full time

Job summary

A logistics staffing agency in Pittsburgh is seeking a Logistics Service Manager for an outside sales role. This position requires managing and growing customer accounts while fostering positive relationships. With a focus on the day-to-day management of freight shipments, the ideal candidate will have at least 2 years of sales experience and a strong background in transportation or logistics. This role offers a competitive salary plus commission opportunities, with responsibilities including pricing negotiations and operational support.

Qualifications

• 2+ years of sales experience.
• Experience in transportation, logistics, or supply chain operations preferred.
• Ability to multi‑task with frequent interruptions.

Responsibilities

• Manage and grow customer accounts using provided business leads.
• Conduct spot pricing and carrier negotiations.
• Collaborate with operations and internal teams.

Skills

Communication skills

Organizational skills

Time management skills

Basic computer skills

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Title: Logistics Service Manager – Outside Sales

Employment Type: Salary + Commission

Job Type: Full Time

Location: Pittsburgh, PA

Role Description

This outside sales role focuses on managing and growing existing business leads while building new customer relationships. The Logistics Service Manager is responsible for the day‑to‑day management of freight shipments and customer accounts, delivering excellent service, supporting operational teams, and driving branch revenue growth. This position plays a key role in fostering a positive branch culture while achieving or exceeding branch goals.

Note: This is a sales position requiring 2+ years of sales experience and an existing book of business. Compensation includes a competitive salary plus commission opportunities.

Requirements

• Experience in transportation, logistics, or supply chain operations preferred
• Knowledge of business development, sales processes, and customer service
• Basic computer skills: Microsoft Excel, Word, PowerPoint, 10 Key, and data entry
• Strong organizational, communication, and time management skills
• Professional phone and email communication skills
• Ability to multi‑task with frequent interruptions

Preferred Requirements

• Brokerage operations experience
• Registry Monitoring Insurance Services (RMIS) experience
• Ability to work independently and provide guidance to team members

Responsibilities

• Manage and grow customer accounts using provided business leads
• Conduct spot pricing and carrier negotiations
• Deliver cost‑effective freight solutions to attract and retain customers
• Collaborate with operations and internal teams to ensure smooth shipment management
• Support customers with pricing, operational, and payment‑related inquiries
• Conduct on‑site customer visits as necessary
• Maintain accurate records and provide reports on account activity
• Communicate effectively with customers, carriers, and team members

Primarily office‑based with extensive team and supplier interaction. Frequent interruptions may occur, requiring multi‑tasking and flexibility. Reasonable accommodations available for individuals with disabilities.

Physical Requirements & Demands

• Sit, stand, walk, and reach with arms; extended computer use
• Daily verbal communication with customers and team members
• Occasionally lift/move up to 25 lbs.
• Ability to travel as needed

FTSi.Tech serves as a staffing agency, not the end client for this position. Our mission is to connect candidates with superior career opportunities while delivering exceptional talent to our clients. We are committed to facilitating successful and mutually beneficial placements for both candidates and clients. Your Success Is Our Focus!