Vaco has partnered with a company looking for a logistics sales support specialist! Logistics Sales Support Specialist
Job Summary
The Logistics Sales Support Specialist plays a critical role in supporting the sales and operations teams by coordinating freight movement, negotiating rates with truckers and carriers, and ensuring seamless execution of customer shipments. This role serves as a key liaison between sales, carriers, and internal teams to drive profitability, service excellence, and long-term carrier relationships.
Key Responsibilities
- Support logistics sales representatives by securing carrier capacity for customer freight
- Negotiate competitive rates, lanes, and service terms with truck drivers, owner-operators, and carrier partners
- Source, vet, and onboard new carriers while maintaining compliance and documentation
- Coordinate load coverage, dispatch details, and shipment tracking from pickup through delivery
- Communicate proactively with carriers and customers to resolve delays, issues, or changes
- Update transportation management systems (TMS) with accurate load, rate, and carrier information
- Monitor market trends, capacity fluctuations, and spot-rate conditions to support pricing strategies
- Assist with customer quotes, margin analysis, and sales reporting
- Build and maintain strong relationships with carrier partners to ensure repeat business
- Collaborate with sales, operations, and accounting teams to ensure accurate billing and timely payment
Required Qualifications
- 1-3+ years of experience in logistics, freight brokerage, carrier sales, or transportation support
- Proven experience negotiating rates with truckers, owner-operators, and carriers
- Strong understanding of freight markets, lanes, and transportation pricing
- Excellent communication, persuasion, and problem-solving skills
- Ability to multitask and thrive in a fast-paced, deadline-driven environment
- Proficiency in TMS platforms and Microsoft Office (Excel, Outlook)
- High attention to detail and strong organizational skills