Logistics Router & Dispatch Coordinator

Temco-Logistics; West Sacramento (CA); On-site; USD 24,000 - 34,000; Full time

Job summary

Temco Logistics in West Sacramento, CA is seeking a proactive Router to schedule and dispatch drivers and technicians, manage daily delivery routes, and ensure clear communication between internal staff, customers and vendors.

The role emphasizes efficient routing, on-time deliveries, and customer service excellence. A high school diploma and proficiency with routing software are required, with strong organizational skills for busy, fast-paced environments.

Qualifications

• High school diploma or equivalent.
• Proficiency in routing software and mapping tools, with strong geographical knowledge of the local area.
• Excellent customer service skills with a professional and courteous demeanor.
• Strong verbal and written communication skills to liaise effectively with drivers, customers, and internal teams.
• Highly self‑motivated with the ability to manage and prioritize multiple tasks in a fast‑paced environment.

Responsibilities

• Schedule and dispatch drivers and technicians to designated locations based on predetermined schedules, customer requests, and operational needs.
• Open driving routes daily, ensuring all routes are efficiently planned and prepared.
• Monitor the driver’s progress throughout the day, tracking route schedules and delivery timings.
• Use routing software to optimize daily delivery routes, saving time and fuel.
• Schedule and confirm delivery teams daily, ensuring all teams are ready for deployment.
• Communicate professionally with internal staff, external customers, and vendors as needed.
• Prepare paperwork for daily routes and next-day deliveries, ensuring accuracy and completeness.
• Thoroughly read route sheets and plan trips to maximize operational efficiency.
• Communicate with drivers to assess route schedules, timing of deliveries, and address any issues.
• Maintain clear communication with dispatch and contact customers when required to address inquiries or confirm deliveries.
• Complete daily paperwork, including delivery reports and route adjustments, and submit to management.
• Monitor and review delivery processes, ensuring adherence to company standards and identifying areas for improvement.

Skills

Routing software

Customer service

Communication

Multitasking

Detail oriented

Education

High school diploma

Tools

Mapping tools

Job description

Temco Logistics in West Sacramento, CA is seeking a proactive Router to schedule and dispatch drivers and technicians, manage daily delivery routes, and ensure clear communication between internal staff, customers and vendors.

The role emphasizes efficient routing, on-time deliveries, and customer service excellence. A high school diploma and proficiency with routing software are required, with strong organizational skills for busy, fast-paced environments.