Logistics & Returns Specialist I — Growth & Benefits

Arrow Electronics; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k, With Matching Contributions

Paid Time Off

Tuition Reimbursement

Health Savings Account (HSA)/HRA

Growth Opportunities

Disability Insurance

And more!

Job summary

Arrow Electronics in Phoenix, AZ is seeking a Logistics & Operations Associate I to support daily logistics and returns operations, ensuring accurate processing of transactions and high customer service levels. The role works within established procedures to support supply chain activities in a fast-paced environment.

The ideal candidate will have basic understanding of logistics, ERP systems experience, and strong attention to detail.

Qualifications

• Basic understanding of supply chain, logistics, inventory control, or warehouse operations.
• Experience working with ERP systems, inventory systems, or data entry applications preferred.
• Strong attention to detail with a focus on accuracy and quality.
• Proficiency with Microsoft Office applications, including Excel, Outlook, and Word.
• Good organizational and time management skills.
• Ability to follow established procedures and work effectively in a structured environment.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks while meeting deadlines.
• Willingness to learn new processes and systems.
• Strong customer service mindset and teamwork skills.

Responsibilities

• Process customer returns and related transactions in accordance with established procedures.
• Support daily account activities related to returns, including order entry, record updates, and customer communication.
• Respond to routine customer inquiries and assist with the processing of Return Material Authorization (RMA) requests.
• Enter and maintain accurate return and inventory information within company systems.
• Assist with processing defective and non-conforming materials according to documented work instructions.
• Support warehouse operations by coordinating return-related activities and identifying discrepancies for review.
• Monitor open return orders and follow established processes to ensure timely completion.
• Escalate inventory discrepancies, customer concerns, and operational issues to appropriate team members.
• Assist with tracking supplier returns and follow-up activities as directed.
• Generate standard reports and provide updates to internal teams and customers as needed.
• Maintain compliance with company policies, quality standards, and customer requirements.
• Support special projects and additional duties as assigned.

Skills

Supply chain basics

ERP systems

MS Office

Attention to detail

Communication skills

Time management

Teamwork

Job description

Arrow Electronics in Phoenix, AZ is seeking a Logistics & Operations Associate I to support daily logistics and returns operations, ensuring accurate processing of transactions and high customer service levels. The role works within established procedures to support supply chain activities in a fast-paced environment.

The ideal candidate will have basic understanding of logistics, ERP systems experience, and strong attention to detail.