Logistics Representative

TA Dedicated; Eagan (MN); Hybrid; USD 52,000 - 68,000; Full time

Job summary

TA Dedicated is seeking a Logistics Representative to connect customers with reliable carrier partners and deliver flexible, cost-effective transportation solutions. You will source capacity across truckload, drayage, and LTL, negotiate rates, and maintain carrier relationships while ensuring top-tier service.

Join a fast-paced team focused on accuracy, problem-solving, and proactive communication. The role supports collaboration across customer service, operations, and sales.

Qualifications

• Bachelor’s degree required; equivalent experience considered.
• 1-3 years of experience in logistics, trucking, or customer service; transportation industry experience required.
• Strong negotiation and relationship-building skills with a customer-first mindset.
• Proficiency in Microsoft Office Suite and ability to learn logistics platforms and TMS systems.
• Ability to thrive in a fast-paced, high-volume logistics environment with a focus on responsiveness and accuracy.
• Prolonged periods sitting at a desk and working on a computer; lift up to 15 pounds.

Responsibilities

• Act as a central point of contact for customers and carriers, ensuring timely communication throughout shipment lifecycle.
• Source and secure carrier capacity for customer freight across truckload, drayage, and LTL.
• Negotiate competitive rates with carriers while maintaining profitability and service standards.
• Build and maintain a reliable carrier network with long-term partnerships.
• Deliver proactive customer service and ensure on-time performance and visibility.
• Monitor market conditions and leverage industry tools for informed buying decisions.
• Maintain up-to-date records in TMS and internal platforms.
• Promote TA Dedicated’s logistics capabilities to carriers and customers.
• Collaborate with customer service, operations, and sales to align and execute expectations.
• Develop industry knowledge on transportation trends, regulations, and best practices.
• Perform other duties to support division growth.

Skills

Negotiation

Relationship-building

Customer service

Communication

Problem-solving

Attention to detail

Education

Bachelor’s degree in Logistics, Business, Marketing, or related field

Tools

Microsoft Office Suite

TMS systems

Logistics platforms

Job description

As aLogistics Representative within theLogistics Division at TA Dedicated, you will play a critical role in connecting our customers with reliable carrier partners to deliver flexible, cost-effective transportation solutions. This customer- and carrier-facing role is fast-paced and dynamic, requiring strong communication, negotiation, and problem-solving skills. You'll be responsible for managing freight opportunities, building carrier relationships, and ensuring exceptional service delivery that reflects the TA Dedicated brand.

• Act as a central point of contact for both customers and carriers, ensuring timely and professional communication throughout the shipment lifecycle.
• Source and secure carrier capacity for customer freight across multiple modes, including truckload, drayage, and LTL.
• Negotiate competitive rates with carriers while maintaining profitability and service standards.
• Build and maintain a reliable carrier network, focusing on long-term partnerships that support recurring and spot freight needs.
• Deliver proactive customer service, resolving issues quickly and ensuring on-time performance and visibility.
• Monitor market conditions and leverage industry tools to make informed buying decisions and stay ahead of seasonal and regional trends.
• Ensure data accuracy by maintaining up-to-date records in transportation management systems (TMS) and internal platforms.
• Promote TA Dedicated’s logistics capabilities to carriers and customers, reinforcing our commitment to service, safety, and innovation.
• Collaborate with internal teams including customer service, operations, and sales to ensure alignment and execution of customer expectations.
• Continuously develop industry knowledge, staying current on transportation trends, regulations, and best practices.
• Perform other duties as assigned to support the success and growth of the logistics division.

Note: These are the major functions and accountabilities required of the position and are the predominant criteria by which performance will be assessed.

Requirements:

• Bachelor’s degree in Logistics, Business, Marketing, or related field required; equivalent experience considered.
• 1-3 years of experience in logistics, trucking, or customer service; transportation industry experience required.
• Strong negotiation and relationship-building skills with a customer-first mindset.
• Proficiency in Microsoft Office Suite and ability to learn logistics platforms and TMS systems.
• Ability to thrive in a fast-paced, high-volume logistics environment with a focus on responsiveness and accuracy.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

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