Logistics & Rail Operations Coordinator

Cando Rail & Terminals; Cincinnati (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Work-Life Balance

Training Programs

Safety Culture

Life Insurance

Health & Dental

US Expansion

Job summary

Cando Rail & Terminals is seeking a Customer Service Coordinator to welcome drivers, coordinate on-site railcar movements, and manage daily clerical tasks. You will ensure accurate paperwork, conduct safety briefings, and provide customers with daily inventory and movement reports.

This role requires strong communication, attention to detail, and SAP/inventory experience. Monday–Friday, on-site hours 6am–5pm, with a customer-service mindset and professional demeanor.

Qualifications

• Proficient in Microsoft 365 applications (Word, Excel, PowerPoint).
• Experience with SAP and inventory management.
• Strong communication, organization, and administrative skills.
• Ability to multitask and meet deadlines in a logistics environment.

Responsibilities

• Coordinate pickup and delivery schedules with oil companies, truck drivers, and the railroad.
• Handle paperwork and data entry in the information system.
• Manage on-site railcar inventories and coordinate inbound/outbound rail movements.
• Prepare bills of lading for outbound railcars.
• Conduct safety briefings for drivers and visitors.
• Provide customers with inventory and movement reports.
• Resolve customer inquiries and coordinate with other logistics staff.

Skills

Strong communication

Organization & planning

Data entry

Problem solving

Customer service mindset

Multitasking

Attention to detail

Logistics or terminal experience

Education

No degree specified

Tools

Microsoft 365 (Word, Excel, PowerPoint)

SAP

Job description

Cando Rail & Terminals is seeking a Customer Service Coordinator to welcome drivers, coordinate on-site railcar movements, and manage daily clerical tasks. You will ensure accurate paperwork, conduct safety briefings, and provide customers with daily inventory and movement reports.

This role requires strong communication, attention to detail, and SAP/inventory experience. Monday–Friday, on-site hours 6am–5pm, with a customer-service mindset and professional demeanor.