Logistics Quality Leader: Data-Driven Audits & Improvement

Coastal Elite Pro; Winston-Salem (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Coastal Elite Pro is seeking a Quality Supervisor to lead quality operations across transportation and warehousing in Winston-Salem, NC. You will oversee inbound and outbound audits, track KPIs, investigate defects, and drive corrective and preventive actions to standardize processes with operations.

The role requires strong data analysis, problem-solving, and people leadership to ensure safety and regulatory compliance while partnering with teams to improve quality and service levels.

Qualifications

• Proven ability to lead quality initiatives in logistics or operations.
• Strong data analysis skills and KPI tracking experience.
• Sound problem-solving skills for root-cause investigation.
• Knowledge of safety and regulatory compliance requirements.
• Effective communication and training/people leadership skills.

Responsibilities

• Conduct inbound and outbound quality audits.
• Monitor KPIs and use data to identify trends and root causes.
• Investigate defects, implement corrective actions, and drive continuous improvement.
• Standardize quality processes and ensure compliance with applicable regulations.
• Train and coach associates on quality procedures and expectations.
• Leverage automation and analytics to reduce errors and improve service quality.

Skills

Quality leadership

Data analysis & KPIs

Root-cause investigation

Safety & compliance

People leadership

Job description

Coastal Elite Pro is seeking a Quality Supervisor to lead quality operations across transportation and warehousing in Winston-Salem, NC. You will oversee inbound and outbound audits, track KPIs, investigate defects, and drive corrective and preventive actions to standardize processes with operations.

The role requires strong data analysis, problem-solving, and people leadership to ensure safety and regulatory compliance while partnering with teams to improve quality and service levels.