Logistics & Order Fulfillment Specialist

Service Wire; Culloden (WV); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Comprehensive Insurance Options

Progressive PTO & Paid Holidays

Predictable, set schedules that avoid

401(k) with Company Match + Profit Sh

Career Growth & Learning Support

Tuition reimbursement up to $15,000

Annual bonus potential up to $3,000

Referral Bonus Program

Job summary

Service Wire Company in Culloden, WV is seeking an Order Fulfillment Specialist to ensure on-time shipping and accurate sales orders across the quote-to-cash cycle. You will coordinate with Production Planning and Distribution, audit orders, and resolve exceptions while maintaining documentation and improving processes.

The role requires an Associate degree with preference for a Bachelor’s, strong analytical and communication skills, and proficiency in QAD, Salesforce, and Office tools.

Qualifications

• Associates Degree in business-related or technical field required. Bachelors preferred.
• Proficiency with QAD, SalesForce, Microsoft Office Suite.
• Ability to multi-task, prioritize and manage time effectively.
• Strong attention to detail with excellent organizational and follow-up skills.
• Strong analytical and problem-solving abilities.
• Effective written and verbal communication skills.
• Ability to collaborate with internal and external partners.

Responsibilities

• Serve as primary contact for Sales and Distribution for process exceptions and corrections.
• Review daily distribution orders to ensure on-time delivery requirements are met.
• Audit Sales Order for accuracy and completeness prior to releasing material for shipment.
• Coordinate with Production Planning and Distribution to ensure product availability and proper order flow.
• Research, troubleshoot, and resolve order-related exceptions.
• Continuously evaluate processes, procedures and policies to identify efficiency and improvement opportunities.
• Maintain consistent documentation and transactional accuracy.
• Other duties as assigned.

Skills

Multi-tasking

Attention to detail

Analytical thinking

Written and verbal communication

Collaboration

Education

Associates Degree in business/technical field

Bachelor's degree preferred

Tools

QAD

SalesForce

Microsoft Office Suite

Job description

Service Wire Company in Culloden, WV is seeking an Order Fulfillment Specialist to ensure on-time shipping and accurate sales orders across the quote-to-cash cycle. You will coordinate with Production Planning and Distribution, audit orders, and resolve exceptions while maintaining documentation and improving processes.

The role requires an Associate degree with preference for a Bachelor’s, strong analytical and communication skills, and proficiency in QAD, Salesforce, and Office tools.