Logistics Operations Specialist II — 401(k) & PTO

CEVA Logistics; South Bend (IN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Health insurance

Tuition reimbursement

Job summary

CEVA Logistics in South Bend, USA, seeks a Supply Chain Operations Specialist II to provide exceptional operational support in a dynamic supply chain environment. You will manage customer accounts, coordinate carriers, and ensure accurate documentation and reporting to sustain high service levels.

Ideal candidates have a High School diploma or GED and at least five years of office experience in logistics/transportation, with solid MS Office and data reporting skills.

Qualifications

• High School graduate or GED.
• Five years of office experience in a logistics/transportation environment.

Responsibilities

• Develop working relationships with internal and external customers and assist with account management, including customer profiles and service needs; address questions regarding shipments, billing, status, services, carriers, and other needs.
• Interface with airlines, shipping, truck and related carriers to understand requirements, track shipments or details; operations are standard to complex.
• Manage documents for accuracy; update customer data in software systems; identify missing or potential issues and communicate to resolve.
• Utilize databases, logs, and other sources to locate and verify information; information is operational in nature.
• Track orders and shipments and assist with tracing; create and process invoices and support payment questions.
• Assist with running and summarizing operational reports; prepare information for quotes or services; handle standard to complex quotes.
• Ensure compliance with company policies and maintain a safe work environment.

Skills

MS Office

Internet

Data reporting

Education

High School diploma or GED

Job description

CEVA Logistics in South Bend, USA, seeks a Supply Chain Operations Specialist II to provide exceptional operational support in a dynamic supply chain environment. You will manage customer accounts, coordinate carriers, and ensure accurate documentation and reporting to sustain high service levels.

Ideal candidates have a High School diploma or GED and at least five years of office experience in logistics/transportation, with solid MS Office and data reporting skills.