Supply Chain Operations Specialist II

CEVA Logistics; South Bend (IN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Health insurance

Tuition reimbursement

Job summary

CEVA Logistics in South Bend, USA, seeks a Supply Chain Operations Specialist II to provide exceptional operational support in a dynamic supply chain environment. You will manage customer accounts, coordinate carriers, and ensure accurate documentation and reporting to sustain high service levels.

Ideal candidates have a High School diploma or GED and at least five years of office experience in logistics/transportation, with solid MS Office and data reporting skills.

Qualifications

• High School graduate or GED.
• Five years of office experience in a logistics/transportation environment.

Responsibilities

• Develop working relationships with internal and external customers and assist with account management, including customer profiles and service needs; address questions regarding shipments, billing, status, services, carriers, and other needs.
• Interface with airlines, shipping, truck and related carriers to understand requirements, track shipments or details; operations are standard to complex.
• Manage documents for accuracy; update customer data in software systems; identify missing or potential issues and communicate to resolve.
• Utilize databases, logs, and other sources to locate and verify information; information is operational in nature.
• Track orders and shipments and assist with tracing; create and process invoices and support payment questions.
• Assist with running and summarizing operational reports; prepare information for quotes or services; handle standard to complex quotes.
• Ensure compliance with company policies and maintain a safe work environment.

Skills

MS Office

Internet

Data reporting

Education

High School diploma or GED

Job description

life insurance, paid time off, paid holidays, tuition reimbursement, 401(k)

Supply Chain Operations Specialist II

South Bend, USA

CEVA Logistics

Ground and Rail Logistics

Permanent contract

Full Time

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise inMotion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.It'sa journey on which you rise.

$20-$22

YOUR ROLE

Are you known for exceptional operational support in the supply chain environment? Are you passionate about data reporting and analysis and transportation operations? If so, we have an opportunity that would allow you to provide an essential role and contribute to delivering superior supply chain services.

WHAT ARE YOU GOING TO DO?

• Develop working relationships with internal and external customers, assist with account management such as maintaining customer profiles, details and service needs. Address various internal and external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs; forward complex or escalated customer needs as appropriate.
• Interface with airlines, shipping, truck and related carriers to understand requirements, track shipments or details; operations are typically standard to complex.
• Manage various documents for accuracy; requires operational knowledge of customers, carriers, and procedures. Update various operational/customer data in software systems and applications, work to identify missing or potential operational or service concerns and communicate with appropriate groups as necessary to resolve.
• Utilize databases, logs, and other sources to locate and verify information; information is usually operational in nature, standard to complex.
• Track orders and shipments and assist with tracing as needed; usually more standard, regional or domestic operations. Create and processes invoices, reviews for operational accuracy, and works with customers on questions and payment.
• Assist with running and summarizing operational reports and details; present information to co-workers or supervisors are needed. Assist with preparing information required for quotes or address potential services; may provide more standard to complex quotes.
• Ensure compliance with company policies and procedures and maintain a safe and effective work environment; assist others with understanding operational items.

WHAT ARE WE LOOKING FOR?

Education and Experience:

• High School graduate or GED.
• Five years of office experience in a logistics/transportation environment.

Skills:

• Basic to Intermediate proficiency in Microsoft Office, Internet, web-based and job specific software applications.
• Utilizes databases and systems to review and verify documentation and information.
• Ability to prepare basic reports, queries, and operational information.
• Ability to track and trace basic shipments or product.

Characteristics:

• Understanding of providers, carriers and services in related supply chain environments.
• Ability to communicate potential concerns or delays.
• Operates in a fast pace and changing environment and in both a team and individual contributor environment.
• Capable of communicating with co-workers to provide and receive direction.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

• Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
• Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
• Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
• 401(k) with company match.
• Flexible Paid Time Off programs including company paid holidays.
• Tuition reimbursement program.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: [e-mail]. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate.False statements or information will result in the application voided.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.