Logistics Operations Specialist | Flexible Hours & Growth

World Group; North Carolina; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive Benefits package

Medical, Prescription, Dental, Vision

Life, AD&D, & Disability insurance

Employee Assistance Program

Financial planning

401(k) plan with up to 6% company mix

Paid Time Off

Flexible work arrangements

Internal Mobility & professional dev.

Tuition assistance

Bonus Eligibility

Job summary

World Group in the United States is seeking an Operations Specialist for our Columbus, OH location to manage the Dedicated team's fleet, customer service, and safety levels. The role requires excellent communication, attention to detail, and the ability to thrive in a fast-paced logistics environment.

You will dispatch drivers, monitor loads, ensure USDOT/MC3 compliance, coordinate with customers on capacity, and collaborate with the CX team to support invoicing while maintaining strong

Qualifications

• Excellent communication skills, verbal and written.
• Ability to work in a fast-paced environment.
• Transportation/logistics experience preferred.
• High School Diploma or GED required; bachelor’s preferred.

Responsibilities

• Dispatch and monitor drivers for productivity and efficiency.
• Manage scheduling with customers for loads and capacity.
• Work with Trinium and other systems to dispatch daily.
• Ensure loaded containers are returned on time and compliant.
• Audit driver paperwork and maintain proper documentation.
• Build relationships with customers and expand partnerships.
• Collaborate with CX team and assist invoicing.
• Perform monthly truck inspections and support safety.
• Support log compliance and correct driver errors.

Skills

Communication skills

Fast-paced

Logistics experience

MS Office

Education

High School Diploma or GED

Bachelor’s degree

Job description

World Group in the United States is seeking an Operations Specialist for our Columbus, OH location to manage the Dedicated team's fleet, customer service, and safety levels. The role requires excellent communication, attention to detail, and the ability to thrive in a fast-paced logistics environment.

You will dispatch drivers, monitor loads, ensure USDOT/MC3 compliance, coordinate with customers on capacity, and collaborate with the CX team to support invoicing while maintaining strong