Logistics Operations Navigator

DP World; Eagle Mountain (UT); On-site; USD 52,000 - 68,000; Full time

Job summary

DP World in Eagle Mountain (Utah) is seeking an L2 level professional with a background in supply chain management and a strong focus on customer service. The role involves handling queries, coordinating with the control tower, and producing regular performance reports for customers and carriers.

You will support inbound/outbound operations, manage order setup in systems (EDI or manual), and help ensure orders are processed to meet KPIs and inventory expectations.

Qualifications

• Customer service background in logistics or planning.
• Strong Excel and Office suite skills for tracking and analysis.
• Ability to adapt in a fast-changing environment and multitask.

Responsibilities

• Handle customer queries, escalations and day-to-day order reports.
• Coordinate with Key Account control tower staff to meet daily needs.
• Prepare weekly/monthly customer and carrier performance reports.
• Support inbound and outbound operations with scheduling and planning.
• Process orders in internal systems including EDI or manual entry.
• Ensure timely order processing to meet KPI targets and inventory levels.

Skills

Customer service

Logistics planning

Excel proficiency

Multi-tasking

Job description

DP World in Eagle Mountain (Utah) is seeking an L2 level professional with a background in supply chain management and a strong focus on customer service. The role involves handling queries, coordinating with the control tower, and producing regular performance reports for customers and carriers.

You will support inbound/outbound operations, manage order setup in systems (EDI or manual), and help ensure orders are processed to meet KPIs and inventory expectations.