Logistics Operations Manager - Data-Driven LTL Account Lead

BlueGrace Logistics; Troy (MI); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive Benefits

Professional Development Courses

Weekly Perks & Recognition

Award-Winning Culture

Job summary

BlueGrace Logistics, located in Troy, Michigan, is seeking an in-office Operations Manager with strong LTL experience. This role requires a data-driven and detail-oriented approach to manage customer accounts effectively. The successful candidate will collaborate with internal teams to deliver outstanding service and handle critical issues as they arise.

The ideal applicant will hold a Bachelor’s degree, possess over five years of relevant experience, and demonstrate strong communication and analytical skills within a fast-paced environment.

Qualifications

• 5+ years of LTL or FTL experience required.
• Experience working with big-box retail companies is essential.
• Ability to write reports and speak effectively before groups.

Responsibilities

• Manage daily communication between the customer and internal teams.
• Proactively manage operations dashboard for service commitments.
• Identify logistics trends and mitigate risks.

Skills

LTL/FSL experience

Communication skills

Analytical skills

ERP/WMS systems experience

Education

Bachelor’s degree in supply chain or equivalent

Tools

Microsoft Office Suite

Job description

BlueGrace Logistics, located in Troy, Michigan, is seeking an in-office Operations Manager with strong LTL experience. This role requires a data-driven and detail-oriented approach to manage customer accounts effectively. The successful candidate will collaborate with internal teams to deliver outstanding service and handle critical issues as they arise.

The ideal applicant will hold a Bachelor’s degree, possess over five years of relevant experience, and demonstrate strong communication and analytical skills within a fast-paced environment.