Logistics Operations Manager

Risus Talent Partners; Texas; Remote; USD 65,000 - 90,000; Full time

Job summary

Risus Talent Partners LLC is seeking a hands-on transportation and dispatch professional to support daily operations and help lead a growing team. The role focuses on learning the business, managing dispatch activities, and building relationships with internal drivers and external providers.

As the operation grows, you will take on supervisory responsibilities, oversee dispatch, coach team members, and drive efficient day-to-day operations while balancing customer needs, capacity, and costs.

Qualifications

• Experience in transportation dispatch, logistics, or fleet coordination.
• Experience coordinating drivers, transportation providers, vendors, or field teams.
• Strong organizational skills with multiple priorities in a fast-paced setting.
• Excellent communication and relationship-building abilities.
• Strong problem-solving skills and decisive in challenging situations.
• Ability to balance customer service with operational capacity and cost considerations.
• Experience working with remote teams across multiple locations is a plus.

Responsibilities

• Coordinate and support daily transportation and dispatch operations across multiple markets.
• Work with drivers, third-party providers, sales teams, and customers to ensure timely movement of equipment and materials.
• Monitor scheduling and routing while balancing resources and capacity.
• Serve as a point of contact for operational questions and escalations.
• Build relationships with drivers, haulers, and internal stakeholders.
• Help manage transportation costs while maintaining service levels.
• Identify and resolve scheduling conflicts and service disruptions.
• Provide dispatch coverage and hands-on support to maintain operations.
• Gradually take on supervisory responsibilities and coach other team members.
• Improve communication and processes across the transportation department.
• Travel occasionally to regional markets for meetings and relationship building.

Skills

Transportation dispatch

Logistics

Fleet coordination

Communication skills

Problem solving

Remote collaboration

Leadership potential

Tools

Dispatch software

Job description

• Location: Remote; candidates based in Texas are preferred.
• Travel: Occasional regional travel required.
• Schedule: Full-time.
• Compensation: Competitive and commensurate with experience.

Position Overview

We are seeking a hands-on, experienced transportation and dispatch professional to support daily operations and help lead a growing transportation team. This individual will initially focus on learning the business, managing dispatch activities, and building relationships with internal teams, drivers, and external transportation providers.

As the operation continues to grow, this person will gradually assume additional supervisory responsibilities, helping oversee dispatch activities, support team members, and ensure efficient day-to-day operations.

The ideal candidate is a strong problem-solver who can balance customer needs, operational capacity, and transportation costs while maintaining productive working relationships across the business. This is an excellent opportunity for someone with a strong dispatch background who is interested in developing into a broader leadership role.

Key Responsibilities

• Coordinate and support daily transportation and dispatch operations across multiple markets.
• Work closely with internal drivers, third-party transportation providers, sales teams, and customers to ensure timely and efficient movement of equipment and materials.
• Monitor scheduling, routing, and transportation needs while balancing available resources and operational capacity.
• Serve as a point of contact for operational questions, scheduling challenges, and escalated issues.
• Build and maintain strong relationships with drivers, outside haulers, and internal stakeholders.
• Help manage transportation costs while maintaining service expectations and operational efficiency.
• Identify and resolve scheduling conflicts, service disruptions, and other day-to-day operational challenges.
• Provide dispatch coverage and hands-on support when needed to maintain continuity of operations.
• Gradually take on supervisory responsibilities, including supporting, coaching, and guiding other dispatch team members.
• Help improve communication, consistency, and processes across the transportation department.
• Travel occasionally to regional markets for operational meetings and relationship building.

Qualifications & Experience

• Previous experience in transportation dispatch, logistics, fleet coordination, or a related operations environment.
• Experience coordinating drivers, transportation providers, vendors, or field-based teams.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and relationship-building skills.
• Strong problem-solving abilities and the confidence to make decisions in challenging situations.
• Ability to balance customer service expectations with operational capacity and cost considerations.
• Comfortable navigating disagreements, setting expectations, and pushing back when necessary.
• Experience working with remote teams and coordinating operations across multiple locations is a plus.
• Prior leadership, supervisory, or team mentoring experience is preferred but not required.

Leadership & Personal Attributes

• Hands-on approach with a willingness to learn the operation before stepping into a leadership capacity.
• Confident, professional communicator who can work effectively with different personalities and departments.
• Assertive decision-maker who can establish boundaries and manage competing priorities.
• Adaptable and comfortable working through unexpected operational challenges.
• Team-oriented leader who can provide support, guidance, and accountability.
• Interested in long-term growth and developing into a broader supervisory role.