Logistics Operations Lead: On-Time, Damage-Free Freight

FedEx Freight, Inc.; Zion (IL); On-site; USD 64,000 - 101,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) retirement savings plan

Bonus potential

Tuition reimbursement

Adoption assistance

Paid parental leave

Paid bereavement

Employee discounts

Vacation (FT only)

Paid holidays (FT only)

Job summary

FedEx Freight, Inc. is seeking a supervisor to lead and develop transportation staff, ensuring on-time, damage-free shipments and superior customer service. The role emphasizes safety, cost control and efficient daily operations within a busy service center context.

You will plan manpower, assign work, monitor performance, and collaborate with internal teams to meet strict service standards while promoting a safe working environment and professional growth for employees.

Qualifications

• High school diploma or equivalent required.
• Willingness to travel as needed.
• Strong written, verbal and interpersonal communication skills.
• Knowledge of LTL industry, DOT/OSHA rules, NMFC and tariff rules and related policies is preferred.
• Ability to work independently and as part of a team.
• Multi-tasking with strong organizational skills.

Responsibilities

• Lead, manage, educate and develop employees.
• Supervise and direct employee work with focus on quality, safety and customer deliverables.
• Address unsafe acts/conditions and apply corrective actions.
• Plan daily manpower and schedule to ensure on-time, damage-free delivery and pickup.
• Communicate clear job assignments and coordinate with staff.
• Monitor service freight and ensure compliance with cut times.
• Identify opportunities to reduce costs and improve efficiency while maintaining safety.
• Assist customers with rate quotes, claims information and setting appointments.
• Gather data for reporting and communicate with business partners to meet service standards.
• Identify freight with incorrect weight/classification and ensure proper OS&D handling.
• Perform administrative duties and comply with laws, regulations and policies.

Skills

Leadership

Communication

Teamwork

Multi-tasking

Organizational skills

Microsoft Office

Internet

Safety awareness

Cost optimization

Education

High school diploma or equivalent

Tools

Microsoft Office

Internet

Job description

FedEx Freight, Inc. is seeking a supervisor to lead and develop transportation staff, ensuring on-time, damage-free shipments and superior customer service. The role emphasizes safety, cost control and efficient daily operations within a busy service center context.

You will plan manpower, assign work, monitor performance, and collaborate with internal teams to meet strict service standards while promoting a safe working environment and professional growth for employees.