Logistics Operations Lead

FedEx Freight; Kansas City (MO); On-site; USD 60,000 - 76,000; Full time

Job summary

FedEx Freight, Inc. Kansas City, MO, seeks an Operations Supervisor to lead a team and ensure on-time, damage-free shipments. You will manage daily schedules, safety performance, and customer interactions while driving efficiency and cost controls.

Responsibilities include coaching staff, monitoring performance, coordinating with centers, and ensuring compliance with DOT, OSHA, NMFC and tariff rules. Strong communication and MS Office skills are required.

Qualifications

• Must possess high school diploma or equivalent.
• Ability to travel as needed.
• Excellent written, verbal and interpersonal communication skills.
• Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, and company policies.
• Able to work independently and as part of a team.
• Multi-tasking oriented and possess good organizational skills.
• Knowledge of Microsoft Office and Internet.

Responsibilities

• Lead, manage, educate and develop company employees focusing on retention and growth.
• Supervise and direct employee work with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement.
• Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as need.
• Plan daily manpower needs and set schedules to ensure customers’ freight is delivered and picked-up timely and damage free.
• Communicate job assignments coordinating with all employees ensuring direction is clear and concise.
• Monitor service freight and ensure cut time compliance.
• Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards.
• Assist customers with rate quotes, claim information and setting appointments.
• Monitor actual performance data and gather information for reporting.
• Build relationships and positive communications with all business partners to ensure customers’ and company’s service standards are met.
• Identify freight moving at incorrect weight and classification.
• Ensure all OS&D is identified and processed properly.
• Perform administrative functions as required.
• Comply with all applicable laws/regulations, as well as company policies/procedures.
• Perform other duties as required.

Skills

Leadership

Communication

Teamwork

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

FedEx Freight, Inc. Kansas City, MO, seeks an Operations Supervisor to lead a team and ensure on-time, damage-free shipments. You will manage daily schedules, safety performance, and customer interactions while driving efficiency and cost controls.

Responsibilities include coaching staff, monitoring performance, coordinating with centers, and ensuring compliance with DOT, OSHA, NMFC and tariff rules. Strong communication and MS Office skills are required.