Assistant Operations Manager

The Suddath Companies

Hardeeville (SC)

On-site

USD 65,000 - 90,000

Full time

14 days+

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Job summary

NXTPoint Logistics is seeking a proactive Operations Coordinator to support the Operations Manager at a specific location. This role focuses on staffing, vendor coordination, and ensuring smooth execution of daily operations.

You will help recruit and develop staff and Independent Contractors, monitor performance metrics, and drive improvements to meet budget and service goals. Strong communication and organization are essential to success in a climate-controlled, on-site environment.

Qualifications

High School Diploma, GED, or equivalent required.
Four year college degree in Business, Supply Chain Logistics, or related field preferred.
Minimum of two years’ experience in transportation, logistics, or related industry required.
Dispatch experience strongly preferred.
Valid state driver’s license required.

Responsibilities

Support the Operations Manager in the operation's overall execution and performance.
Assist in recruitment and development of staff and Independent Contractors.
Schedule and participate in vendor negotiations to secure best value and service.
Develop annual operating plans with the Operations Manager and monitor budgets.
Monitor KPIs, drive process improvements, and communicate results to leadership.
Maintain customer relationships to ensure performance goals and identify new opportunities.

Skills

Teamwork

Communication

Problem solving

Time management

English proficiency

Education

High School Diploma, GED, or equivalent

Bachelor's degree in Business or Logistics

2+ years experience in transportation/logistics

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

NXTPoint Logistics provides a complete range of end-to-end supply chain solutions spanning from distribution, warehousing and fulfillment to managed logistics, transportation and final mile delivery. It leverages broad 3PL capabilities, market-leading technology and deep vertical industry expertise to help both large and small clients reach greater levels of efficiency, service and profitability. With over 30 owned facilities, more than 3.5 million square feet of warehouse space and an extensive partner network, NXTPoint Logistics offers the broad capabilities and reach of a large 3PL company while maintaining its commitment to being the most flexible and responsive provider in the industry. Learn more at nxtpointlogistics.com.

This position is responsible for supporting the Operations Manager in the overall execution and performance of the operation for a specific location, including staffing, customer relations, performance, and direction of the overall operation.

Position Summary

Essential Duties and Responsibilities

Demonstrate ongoing effort toward developing a solid understanding of the business scope under the DF Logistics.
Work towards obtaining and maintaining certifications in the core business spectrum.
Assist in the recruitment and development of staff and Independent Contractors.
Ensure that practices, policies, and procedures are enforced and consistently implemented.
Schedule and participate in negotiations with Vendors, Contractors, and Service Providers to secure best value/service standards are met.
Assist in development of the plan of annualized equipment, vehicle, and staffing needs for budgetary establishment purposes.
Active involvement in learning and reviewing P&L performance ensuring decisions and practices coincide with budgetary goals.
Actively review key performance measurements and ensure process improvement strategies are identified and incorporated.
Keep the Operations Manager well informed of all matters relating to performance, personnel issues, business opportunities, etc.
Conduct monthly meetings and training sessions designed to inform and improve upon performance of staff members and Independent Contractors
Provide for the protection, maintenance, safety, security, and custody of company assets, assuring careful and diligent use thereof.
Monitor staff and Independent Contractors performance – expanding, modifying and/or abandoning strategies and/or tactics as necessary, and make recommendations to the Operations Manager based on conclusions reached.
Establishing effective communication and relationships with customers to ensure performance measurements and goals are understood and achieved, and that new business opportunities are capitalized upon.
Implement and enforce company policies, standards, and procedures.
Promote and espouse the company mission statement.
Develop, recommend, and help manage annual operation budget, by working actively in the budget process with the Operations Manager.
Drive initiatives that contribute to long-term excellence.
Responsible for compliance with Local, Federal, and State legislation pertaining to personnel, equipment, vehicle and building matters.
Coordinates, resolves, and responds to issues as they pertain to the operation’s performance.
Monitor Quality Control Scores and address with Independent Contractors.
Design and implement Quality Control Scores Incentives Program with the Operations Manager.
Assist in organizing and maintaining Independent Contractor files
Assist in organizing and maintaining Independent Contractor equipment files
Assist in maintaining Independent Contractor’s required licensing
Assist in any other area of operations that may need assistance
Other duties and tasks as assigned.

Education and Experience

High School Diploma, GED, or equivalent required.
Four (4) year college degree in Business, Supply Chain Logistics, or related field preferred.
Minimum of two (2) years’ experience in the transportation, logistics, or related industry required.
Experience working in a dispatch role strongly preferred.
Valid state driver’s license required.

Knowledge, Skills, and Abilities

Intermediate working knowledge of Microsoft Excel, Outlook, Word, and other MS Office products.
Ability to work in a team environment and demonstrate flexibility and patience.
Excellent organization, communication, and problem-solving skills.
Ability to multi-task and manage time effectively.
Ability to sufficiently read, speak, and write English in order to understand and give directions, and to complete paperwork accurately.
Ability to operate a variety of standard office equipment as dictated by the duties of the job and perform data entry and typing functions.

Physical Demands and Working Conditions

Work is primarily performed in a climate-controlled environment.

Requires sitting, walking, and standing.

Work performed requires the use of hands to control or feel objects and will utilize repetitive movements when entering data.

Requires the use of clear speech communicated to others and understanding the speech of another person.

Requires the ability to see details of objects within close range.

*The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Reasonable accommodation may be made available to individuals with disabilities to perform essential functions of this position.

These physical demands include, but are not necessarily limited to: standing, sitting, walking, typing, hearing and talking for prolonged periods of time.

**Job description statements are intended to describe the general nature and level of work performed by employees assigned to this job title. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel. Employees may be required to perform other duties as assigned.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Join Our Team

We’re always looking for caring leaders, innovators and team members who are passionate about bringing our customers exceptional logistics solutions. We are an enthusiastic team who have established a culture that values innovation, trust, teamwork, agility and caring. We foster an environment that celebrates your achievements and gives you opportunities to learn, grow and thrive in your career.

Our Values

TRUST

We foster an environment of trust through our integrity and always doing the right thing the right way. We fulfill our promises to each other and our customers by being reliable, transparent and trustworthy.

INNOVATION

We strive to innovate, inspiring and encouraging passionate and creative ideas that solve customer problems and improve how we work.

TEAMWORK

We win together, as one team around the globe, respecting and encouraging the perspectives of others, with full commitment to each other, our customers and our common success.

CARING

We care about each other, our customers, partners and community. We provide a caring and safe environment that supports our employees' growth, development and well-being.

AGILITY

We are agile and flexible. We think and act quickly to creatively solve unique customer and employee challenges, while readily adapting to changing market needs.

NXTPoint Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran and will not be discriminated against on the basis of disability.

EQUAL OPPORTUNITY EMPLOYER VETERANS/DISABLED

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