Logistics Operations Coordinator

STG Logistics; Bensenville (IL); On-site; USD 25,000 - 36,000; Full time

Job summary

STG Logistics is seeking an Operations Specialist to act as the main point of contact for customers and internal teams, coordinating transload and CFS operations. You will support load planning, provide timely updates, and collaborate across units to meet customer needs in a fast-paced logistics environment.

The role requires strong organization, excellent communication, and a customer-focused mindset. Proficiency in Excel/Outlook and multi-tasking abilities are essential for success in this

Qualifications

• Experience in customer service, logistics, transportation, operations support, or a related field.
• Strong organizational skills and the ability to multitask and prioritize.
• Proficiency in Microsoft Office, especially Excel and Outlook.

Responsibilities

• Serve as primary contact for customers regarding transload and CFS activities.
• Coordinate customer requirements with internal STG units.
• Organize and implement customer load plans and logistics solutions.
• Provide shipment status updates to customers and stakeholders.
• Monitor daily operations and resolve service issues promptly.
• Maintain accurate records and update systems per standards.
• Prepare reports and operational documentation.

Skills

Organizational skills

Microsoft Excel

Microsoft Outlook

Communication skills

Customer service

Team collaboration

Education

High school diploma

Associate degree

Bachelor's degree

Tools

Excel

Outlook

Job description

STG Logistics is seeking an Operations Specialist to act as the main point of contact for customers and internal teams, coordinating transload and CFS operations. You will support load planning, provide timely updates, and collaborate across units to meet customer needs in a fast-paced logistics environment.

The role requires strong organization, excellent communication, and a customer-focused mindset. Proficiency in Excel/Outlook and multi-tasking abilities are essential for success in this