Logistics Operations Coordinator

FedEx Group; Batesville (MS); On-site; USD 21,000 - 25,000; Part time

Job summary

Federal Express Corporation in Batesville, MS is seeking a part-time Ops Coordinator to support P&D operations. The role involves dispatching couriers, monitoring metrics, addressing customer complaints, and ensuring regulatory compliance.

Required are a high school diploma or GED (Bachelor’s preferred in Business/Logistics), plus six months of related experience. Flexibility, attention to detail, and strong communication are essential.

Qualifications

• High school diploma or GED required; Bachelor’s degree preferred in Business, Logistics or related area.
• Six months of pick-up and delivery operations, administrative support, training, or customer service experience.
• Ability to read and speak English sufficiently for FMCSA guidance.

Responsibilities

• Runs and optimizes routing/delivery software to improve P&D service.
• Dispatches couriers to minimize costs and maintain service integrity.
• Tracks service, safety, cost, and quality metrics for the facility.
• Investigates and responds to customer complaints (e.g., early/late pickups).
• Reports and follows up on schedule delays, accidents, and equipment failures.
• Creates and maintains files for equipment and regulatory compliance.
• Coaches drivers and conducts check rides for methods and safety.
• May oversee P&D operation when P&D Manager is absent.
• Performs other administrative and on-road duties as needed.

Skills

Customer service

Leadership

Coaching and training

DOT knowledge

FedEx systems & MS Office

Education

High school diploma or GED

Bachelor’s degree in Business/Logistics or related area

Job description

Federal Express Corporation in Batesville, MS is seeking a part-time Ops Coordinator to support P&D operations. The role involves dispatching couriers, monitoring metrics, addressing customer complaints, and ensuring regulatory compliance.

Required are a high school diploma or GED (Bachelor’s preferred in Business/Logistics), plus six months of related experience. Flexibility, attention to detail, and strong communication are essential.