Logistics Dispatch & Operations Coordinator

Federal Express Corporation; Columbia Township (MO); On-site; USD 25,000 - 35,000; Part time

Job summary

Federal Express Corporation is seeking a candidate for operational support that includes coordination of quality, service, and administrative functions in the pickup and delivery area. The role requires monitoring facility metrics and investigating performance issues.

The ideal candidate will have customer service skills and experience in administrative support. A high school diploma or GED is required, with a preference for a degree in Business or Logistics. This is a part-time position with a 25-hour schedule.

Qualifications

• High school diploma or GED required; Bachelor's degree in Business or Logistics preferred.
• Administrative support, customer service, or dock operations experience preferred.
• Ability to read and interpret numerical data.

Responsibilities

• Monitors facility reporting metrics related to service, safety, cost, and quality.
• Communicates with Independent Contractors and responds to operational issues.
• Investigates customer service complaints and resolves issues.

Skills

Customer service skills

Time management

Organizational skills

Verbal communication

Written communication

Education

High school diploma or GED required

Bachelor's degree in Business or Logistics preferred

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a candidate for operational support that includes coordination of quality, service, and administrative functions in the pickup and delivery area. The role requires monitoring facility metrics and investigating performance issues.

The ideal candidate will have customer service skills and experience in administrative support. A high school diploma or GED is required, with a preference for a degree in Business or Logistics. This is a part-time position with a 25-hour schedule.