Logistics Office Administrator — Customer Service & Ops

Talon Logistics; New Albany (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) retirement plan

Health insurance options

Dental and vision insurance

Life insurance

Paid time off

Paid holidays

Job summary

Journey Warehousing & Logistics is seeking an experienced Office Administrator to be the hub of our warehouse operation in a fast-paced environment. You will be the first point of contact for drivers, customers, vendors, and visitors, ensuring office operations and shipping documentation run smoothly.

We value strong communication, attention to detail, and the ability to manage multiple priorities. A high school diploma is required, and experience with WMS/TMS/ERP is a plus; associate/bachelor

Qualifications

• 5+ years of office administration or administrative support experience; logistics, transportation, warehousing, or manufacturing experience preferred.
• Strong computer skills with Microsoft Office; experience with a Warehouse Management System (WMS), Transportation Management System (TMS), or ERP system is a plus.
• Excellent organizational skills with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• High school diploma or equivalent required; associate's or bachelor's degree preferred.

Responsibilities

• Serve as the first point of contact for drivers, customers, vendors, and visitors while providing exceptional customer service in person, by phone, and by email.
• Manage driver check-in/check-out, prepare shipping documentation (BOLs, packing lists, delivery receipts), and coordinate inbound and outbound appointments.
• Accurately enter orders, receipts, shipments, and inventory information into the Warehouse Management System (Fishbowl).
• Partner with warehouse staff, customers, and carriers to communicate shipment updates, resolve issues, and ensure smooth day-to-day operations.
• Maintain an organized office by managing reports, supplies, filing, mail, and general administrative functions.

Skills

Office administration

Customer service

Organization

Communication

Microsoft Office

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Fishbowl

Microsoft Office

Job description

Journey Warehousing & Logistics is seeking an experienced Office Administrator to be the hub of our warehouse operation in a fast-paced environment. You will be the first point of contact for drivers, customers, vendors, and visitors, ensuring office operations and shipping documentation run smoothly.

We value strong communication, attention to detail, and the ability to manage multiple priorities. A high school diploma is required, and experience with WMS/TMS/ERP is a plus; associate/bachelor