Job Description
Position Summary
The Manager of Logistics Operations is a strategic transportation leader responsible for carrier management, freight cost optimization, transportation compliance and continuous improvement initiatives across the supply chain. The role partners closely with cross-functional teams to develop transportation strategies, manage key carrier relationships, improve service performance and drive operational efficiency while overseeing logistics KPIs and spend analysis.
Schedule
- 7:30 AM to 4:30 PM PST
- Monday-Friday
Essential Duties and Responsibilities
- Modernize and maintain agreements for asset-based carriers and brokers including hiring policies, responsibilities, recordkeeping and claims management.
- Ensure carrier and vendor compliance by validating onboarding requirements, maintaining documentation (insurance, certifications), and approving new transportation partners.
- Own carrier relationships for transportation exceeding $250K.
- Serve as final approval authority on carrier selection and contract terms.
- Oversee transportation claims and ensure timely resolution.
- Develop and implement new transportation policies in response to evolving regulatory requirements.
- Act as an escalation point for major service failures and lead root cause analysis on recurring issues.
- Establish and standardize pricing structures across all Suja-managed freight.
- Partner with Logistics leadership to evaluate network design and route-to-market strategies.
- Own the adoption and continuous improvement of the Transportation Management System (TMS), ensuring alignment with operational processes, data accuracy, and cross-functional integration.
- Serve as a transportation subject matter expert for Procurement, Finance, Operations, Customer Solutions, and Warehouse teams.
- Influence transportation decisions across multiple functional areas through policy development and operational standards.
- Lead implementation of transportation-focused continuous improvement initiatives.
- Monitor and report on weekly KPIs related to service performance and transportation costs.
- Prepare monthly spend analysis, detailing costs by PO and SO.
Non-Essential Job Duties
- May perform similar and incidental duties as required
Job Qualifications
Education
- Bachelor’s degree in supply chain, Logistics, Operations Management, Business Administration, or related field
- Lean or Six Sigma certification preferred.
Experience
- 8+ years of experience in logistics, transportation management or supply chain operations.
- Strong analytical and organizational skills.
- Strong, up to date knowledge of domestic shipping regulations and industry challenges.
- CPG and cold chain experience a plus.
- Understandking of food safety, regulatory guidelines for warehouse/transport settings a plus.
Knowledge
- High degree of proficiency in MS Office Suite – especially Excel, Outlook & Internet applications required.
- Proficiency in logistics software (e.g., SAP, Oracle, TMS systems.
Language Skills
- Excellent professional oral, written and presentation communication skills required.
- Occasional presentations required for Operations team.
Major Business/Professional Contacts
- Regular contact with leadership, corporate cross-functional partners, warehouse team members, carrier partners and 3PL partners.
- Occasional contact with customers.
Working and Environmental Conditions
- Core hours are 7:30 AM to 4:30 PM PST Mon-Fri to align with the East Coast carrier schedule, with some flexibility on occasional weekend as business needs allow.
- Typically functions in an office environment.
- Use of computer, keyboard, and telephone required.
- Rarely functions in the warehousing environment where temperatures are around 35 degrees.
- Travel expected up to 10% of the time.
Physical Demands
- Ability to sit for extended periods of time.
- Occasional lifting of equipment that may weigh up to 20 lbs.
- Requires extended periods of sitting and working at a computer screen.
Compensation and Benefits
Come thrive at Suja Life! We offer a competitive benefits package, including:
- Salary ranges from $90,000-110,000
- Medical, dental, vision, life i