Location Manager - In Home Delivery

TopHAT Logistical Solutions; Indianapolis (IN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

401(k) Matching

Life Insurance

Job summary

A delivery service provider in Indianapolis is seeking a Location Manager to oversee high-volume home delivery operations. Responsibilities include managing delivery teams, ensuring service quality, and optimizing performance in a fast-paced environment. Ideally, the candidate should have over 2 years of logistics experience and some management background. The company offers benefits such as medical insurance, vision insurance, and a 401(k) matching program.

Qualifications

• 2+ years logistics/In Home Delivery experience preferred.
• 2 year management experience preferred.
• Excellent ability to problem solve/troubleshoot.
• Excellent ability to problem solve/troubleshoot.
• NetSuite / P&L experience preferred.
• Knowledge of DOT regulations preferred.

Responsibilities

• Manage daily responsibilities of In Home Delivery contract carrier teams.
• Complete weekly billing and claims forms through NetSuite.
• Build relationships and effective communication with customers.
• Completing weekly billing + claims forms and submitting through NetSuite.
• P&L Budgeting responsibility.
• Daily and weekly collection of operational data and performance report assessments.
• Recruit and maintain a roster of high performing independent contract carrier delivery teams.
• Daily stand up chats with teams before load out.
• Daily supervision of load out to ensure product quality assurance is being conducted.
• Local ride behind routes to ensure satisfaction of customers by carrier teams.
• Ensuring daily truck inspections + safety measures are met.
• Build relationships and establish effective communication with customers, clients and staff to ensure continued and expanding operating improvements

Skills

Logistics experience

Management skills

Computer proficiency

Problem-solving ability

Microsoft Office

DOT regulations

Tools

Microsoft Office

NetSuite

Job description

Overview

TopHAT In Home Delivery – Location Manager

TopHAT Logistical Solutions, a division of Atlas Logistics, spans coverage across the United States and Canada. TopHAT is a full service “white glove” delivery company specializing in final mile, dedicated delivery. We provide world class service for retail customers coast to coast. TopHAT has been a leading service provider for over 12 years and growing. Our specialized delivery approach gives us an edge on the competition by providing world class service at an affordable price.

Details

Location: Indianapolis, IN

Job Id: 153

# of Openings: 1

Job Summary

The Location Manager helps to manage the success of our operation in a high-volume home delivery environment. Due to the unique challenges of the industry, it is essential that applicants possess the skills necessary for success in performance-based environments that focus on client service, urgency, and continuous improvement. The Location Manager reports directly to the Regional Director.

Responsibilities

• Manage daily responsibilities of In Home Delivery contract carrier teams
• Routing daily routes within Dispatch Track for each delivery team
• Dispatching 5+ in home delivery teams through multiple stops
• Completing weekly billing + claims forms and submitting through NetSuite
• P+L Budgeting responsibility
• Daily and weekly collection of operational data and performance report assessments.
• Recruit and maintain a roster of high performing independent contract carrier delivery teams.
• Daily stand up chats with teams before load out
• Daily supervision of load out to ensure product quality assurance is being conducted
• Local ride behind routes to ensure satisfaction of customers by carrier teams
• Ensuring daily truck inspections + safety measures are met
• Build relationships and establish effective communication with customers, clients and staff to ensure continued and expanding operating improvements

Qualifications / Requirements

• 2+ years logistics/In Home Delivery experience preferred.
• 2 year management experience preferred.
• Computer proficiency in Microsoft Office (Excel, Word, PowerPoint and Outlook).
• Excellent ability to problem solve/troubleshoot.
• NetSuite / P&L experience preferred.
• Knowledge of DOT regulations preferred.

Benefits Offered

• Medical Insurance
• Vision Insurance
• 401(k) Matching
• Employee, Spousal + Child Life Insurance