Logistics Lead

X2 logics; Greenville (SC); On-site; USD 90,000 - 130,000; Full time

Job summary

X2 logics is seeking a Logistics Team Lead to oversee end-to-end logistics operations across the North America region from the Greenville area. You will manage a 20+ member team of routers, planners, and shipment coordinators, while serving as a key client-facing leader for performance and delivery improvements.

Responsibilities include workforce planning, escalation handling, KPI delivery, and cross-functional collaboration with sourcing, finance, and logistics providers.

Qualifications

• Proven leadership of large logistics teams.
• Experience managing end-to-end NA logistics operations.

Responsibilities

• Oversee end-to-end logistics operations across the North America region; manage a 20+ person team.
• Lead workforce planning, cross-training, resource allocation, and coverage scheduling; drive performance and development.
• Serve as primary client-facing leader and manage escalations with stakeholders.
• Ensure KPIs, SLAs, and contractual commitments; present monthly performance reviews and improvement plans.
• Build partnerships with business, project, sourcing, finance, and logistics providers.
• Lead logistics transformation projects and standardization; knowledge of TMS systems (OTM, SAP, Blue Yonder).
• Manage transportation planning and execution for domestic and international shipments; monitor ETA, inventory, and fulfillment.
• Ensure compliance with quality, safety, and customs regulations; drive supplier performance and freight audits.

Skills

Leadership

Team management

Stakeholder management

Performance management

Problem solving

Tools

OTM

SAP

Blue Yonder

Job description

The Logistics Team Lead will oversee end-to-end logistics operations across the North America region, managing a team of 20 professionals while serving as a key client-facing leader.

Key Responsibilities –

• Leadership & Team Management. Lead, coach, and develop a team of 20+ logistics professionals. Managing day-to-day activities of routers/planners & shipment coordinators.
• Manage workforce planning, cross-training, resource allocation, and coverage schedules. Drive employee performance, engagement, development, and succession planning.
• Handle operational escalations and ensure timely issue resolution. Client & Stakeholder Management and act as the primary point of contact for clients and internal stakeholders.
• Ensure delivery of KPIs, SLAs, and contractual commitments. Conduct Monthly Operating Reviews and present operational performance, risks, and improvement plans.
• Build strong partnerships with business, project, sourcing, finance, and logistics service providers.
• Process Improvement & Transformation - Lead logistics transformation projects, process standardization, and knowledge of TMS like OTM / SAP /Blue Yonder etc.

Logistics Operations –

• Manage transportation planning and execution for domestic and international shipments. Monitor shipment status, vessel movements, ETA tracking, inventory availability, and fulfillment requirements.
• Ensure compliance with logistics quality, safety, trade regulations, and customs requirements.
• Drive supplier performance reviews and continuous improvement initiatives. Identify and onboard new carriers to support and oversee freight audit processes and supplier payment tracking.

• Reporting & Analytics - Maintain logistics dashboards and operational performance reports. Analyze transportation, cost, quality, and service metrics to identify improvement opportunities.