Logistics Lead

Tata Consultancy Services; Greenville (SC); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Discretionary Incentive

Medical Coverage

Parental Leaves

Insurance Options

Certification & Training Reimbursement

Vacation & Holidays

401K Plan & Bonus

Job summary

Tata Consultancy Services in Greenville, SC, is seeking a Logistics Team Lead to oversee end-to-end logistics operations across the North America region. You will lead a team of 20+ professionals and serve as a primary client-facing leader, driving performance and improvement initiatives.

You will manage workforce planning, collaboration with stakeholders, and ensure delivery of KPIs, with monthly reviews to discuss risks and enhancements.

Qualifications

• Diploma in a related field required.
• Experience leading logistics teams and client-facing roles.
• Knowledge of global transport and compliance beneficial.

Responsibilities

• Oversee end-to-end logistics across North America.
• Lead a team of 20+ logistics professionals and manage day-to-day activities.
• Drive workforce planning, training, and succession planning.
• Handle escalations, ensure KPIs, SLAs, and client satisfaction.
• Conduct operating reviews and present performance risks and improvements.

Skills

Leadership & Team Management

Stakeholder Management

Process Improvement

Education

Diploma

Tools

OTM

SAP

Blue Yonder

Job description

Job Description

Role Summary - The Logistics Team Lead will oversee end-to-end logistics operations across the North America region, managing a team of 20 professionals while serving as a key client-facing leader.

• Leadership & Team Management. Lead, coach, and develop a team of 20+ logistics professionals. Managing day-to-day activities of routers/planners & shipment coordinators.
• Manage workforce planning, cross-training, resource allocation, and coverage schedules. Drive employee performance, engagement, development, and succession planning.
• Handle operational escalations and ensure timely issue resolution. Client & Stakeholder Management and act as the primary point of contact for clients and internal stakeholders.
• Ensure delivery of KPIs, SLAs, and contractual commitments. Conduct Monthly Operating Reviews and present operational performance, risks, and improvement plans.
• Build strong partnerships with business, project, sourcing, finance, and logistics service providers.

Key Responsibilities

• Leadership & Team Management. Lead, coach, and develop a team of 20+ logistics professionals. Managing day-to-day activities of routers/planners & shipment coordinators.
• Manage workforce planning, cross-training, resource allocation, and coverage schedules. Drive employee performance, engagement, development, and succession planning.
• Handle operational escalations and ensure timely issue resolution. Client & Stakeholder Management and act as the primary point of contact for clients and internal stakeholders.
• Ensure delivery of KPIs, SLAs, and contractual commitments. Conduct Monthly Operating Reviews and present operational performance, risks, and improvement plans.
• Build strong partnerships with business, project, sourcing, finance, and logistics service providers.

Logistics Operations

• Manage transportation planning and execution for domestic and international shipments. Monitor shipment status, vessel movements, ETA tracking, inventory availability, and fulfillment requirements.
• Ensure compliance with logistics quality, safety, trade regulations, and customs requirements.
• Drive supplier performance reviews and continuous improvement initiatives. Identify and onboard new carriers to support and oversee freight audit processes and supplier payment tracking.

Process Improvement & Transformation

Lead logistics transformation projects, process standardization, and knowledge of TMS like OTM / SAP /Blue Yonder etc.

Reporting & Analytics

Maintain logistics dashboards and operational performance reports. Analyze transportation, cost, quality, and service metrics to identify improvement opportunities.

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range

$60,000 - $70,000 per year

Qualifications

Diploma