Logistics Implementation Project Manager

Connecticut Innovations; Meriden (CT); On-site; USD 70,000 - 95,000; Full time

Job summary

Connecticut Innovations in Meriden, CT is seeking a Customer Success Implementation Specialist/Project Manager to onboard customers and manage implementation projects for the 1Logtech platform.

This on-site role requires comfort with technology, Excel, data, and transportation workflows, working with both business users and technical teams.

Ideal candidates have 2–5 years in supply chain, logistics, customer success, or project coordination, and are highly organized with strong communication.

Qualifications

• 2–5 years of experience in supply chain, logistics, customer success, implementation, or project coordination.
• Demonstrated ability to manage multiple projects at once.
• Ability to create project plans, track items, follow up on open issues, and communicate status clearly.
• Highly organized, detail-oriented, and comfortable keeping customers and internal teams aligned.
• Strong Excel skills and comfort working with data.
• Comfortable learning new software and working with technology.
• Strong written communication for follow-ups, meeting notes, and status updates.
• Ability to work independently in a remote environment.

Responsibilities

• Work directly with customers during onboarding, implementation, testing, go-live, and post-go-live support.
• Manage multiple customer implementation projects at the same time.
• Build and maintain project plans, action-item lists, timelines, status updates, and open issue trackers.
• Track project hours, scope, milestones, risks, follow-ups, and customer commitments.
• Participate in and help lead customer implementation calls and internal project reviews.
• Translate customer business requirements into clear implementation tasks.
• Support transportation workflows involving truckload, LTL, shipment status, carrier communication, and related integrations.
• Help customers test and validate workflows in the 1Logtech platform.
• Work with internal product, implementation, and technical teams to resolve issues and move projects forward.
• Document requirements, meeting notes, project updates, testing results, and support items.
• Help customers adopt platform capabilities, including AI-assisted features related to data mapping, anomaly detection, and transportation workflow improvement.

Skills

Project management

Excel skills

Data handling

Communication

Job description

Connecticut Innovations in Meriden, CT is seeking a Customer Success Implementation Specialist/Project Manager to onboard customers and manage implementation projects for the 1Logtech platform.

This on-site role requires comfort with technology, Excel, data, and transportation workflows, working with both business users and technical teams.

Ideal candidates have 2–5 years in supply chain, logistics, customer success, or project coordination, and are highly organized with strong communication.