Logistics & ERP Coordinator - Warehouse Operations

Upstate Niagara Cooperative; Buffalo (NY); On-site; USD 32,000 - 41,000; Full time

Job summary

Upstate Niagara Cooperative in Buffalo, NY is seeking a Warehouse Operations Coordinator to ensure efficient, accurate movement of goods from receipt to delivery. You will oversee shipments using ERP and WMS systems, match orders, and resolve discrepancies to support high-performance logistics and customer satisfaction.

You will coordinate dock and driver schedules, monitor check-ins, maintain data integrity across systems, and drive process improvements with warehouse leadership to optimize

Qualifications

• Associate’s degree or equivalent experience in logistics, supply chain, or business operations.
• Minimum 3 years of experience in warehouse coordination, logistics, or shipping/receiving.
• Strong proficiency in ERP systems (SAP, Oracle, NetSuite) and WMS platforms.
• Intermediate to advanced skills in Microsoft Excel, Outlook, and data entry.
• Excellent organizational, communication, and problem-solving skills.
• Ability to work independently in a fast-paced, dynamic environment.
• Office-based within a warehouse setting.
• Extended periods of computer use and interaction with warehouse staff and drivers.
• Occasional physical presence in the warehouse for coordination and verification.
• Ability to multi-task.
• Ability to operate in fast paced dynamic environment
• Demonstrated understanding of Shipping and Receiving Processes
• Strong organizational skills and ability to work independently.
• Must have intermediate skills in Microsoft Office and Outlook applications.
• Strong system acumen. Proficient in ERP and WMS transactions.
• Ability to make decisions and exercise judgment to manage order flows.
• Strong communication skills (verbal and written) and ability to work effectively with internal and external customers.
• Ability to work with cross-functional teams collaborating to find resolutions to issues.

Responsibilities

• Manage and verify all incoming and outgoing shipments using ERP and WMS systems.
• Match purchase orders and sales orders to physical shipments and ensure documentation accuracy.
• Resolve discrepancies in real-time and elevate issues to appropriate teams.
• Prioritizes inbound dock schedule and direct driver assignments to optimize flow and labor utilization to meet the needs of the operations
• Monitor driver check-ins and appointment adherence; proactively communicate delays or missed appointments.
• Ensure timely and accurate posting of all shipping and receiving transactions.
• Maintain high data integrity across ERP, WMS, and customer inventory systems.
• Detect and resolve data inconsistencies; lead corrective actions with warehouse staff.
• Verify and challenge all interplant inventory accuracies both inbound and outbound.
• Provide responsive and professional communication to internal and external stakeholders.
• Track trailer movements and yard prioritizing required inventory for production.
• Maintain visibility into trailer status, location, and availability for loading/unloading.
• Identify and implement process improvements to reduce errors, increase throughput, and enhance system efficiency.
• Collaborate with warehouse leadership to refine workflows and improve KPI performance (i.e. production uptime).
• Ensure all shipments are accompanied by required paperwork and meet regulatory standards.
• Maintain confidentiality of customer and company data.
• Proper filing of organization of all inbound and outbound paperwork.

Skills

Communication skills

Problem-solving

Organizational skills

Multi-tasking

Independent work

Team collaboration

Attention to detail

Data entry

Fast-paced environment

Education

Associate’s degree or equivalent experience in logistics, supply chain, or business operations

Tools

SAP

Oracle

NetSuite

WMS platforms

Microsoft Excel

Outlook

Job description

Upstate Niagara Cooperative in Buffalo, NY is seeking a Warehouse Operations Coordinator to ensure efficient, accurate movement of goods from receipt to delivery. You will oversee shipments using ERP and WMS systems, match orders, and resolve discrepancies to support high-performance logistics and customer satisfaction.

You will coordinate dock and driver schedules, monitor check-ins, maintain data integrity across systems, and drive process improvements with warehouse leadership to optimize