Logistics Dispatcher & Vendor Liaison

capstonecareersite; Whitestown (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

Capstone Logistics is seeking a Logistics Coordinator in Whitestown, Indiana to support freight management, warehouse and distribution center assistance, and last-mile delivery operations. You will coordinate with vendors and customers, schedule dispatches, monitor PODs and manifests, and help keep routes covered while maintaining documentation and chain-of-custody standards.

The role reports to the Manager and requires strong communication, problem solving, map reading, and proficient computer

Qualifications

• Excellent verbal communication and problem solving skills.
• Proficient with Microsoft Word, Outlook, Excel.
• Strong interpersonal skills and ability to foster teamwork.
• Able to read maps accurately and quickly.

Responsibilities

• Schedule and dispatch vendors or independent contractors to locations according to customer requests using telephones and dispatch software; communicate data to vendors at dispatch.
• Receive, input, and distribute on demand work orders, PODs, and manifests, and prepare reports.
• Act as a contact for vendors within route territories and inform them about traffic problems and hazards.
• Manage vendor communications to ensure routes are covered as needed.
• Determine responses to emergencies, accidents, and breakdowns.
• Communicate Chain of Custody standards as required by Capstone Logistics customers.
• Resolve vendor problems or grievances and refer to vendor management when needed.
• Evaluate importance of incoming calls and prioritize accordingly.
• Provide support to customer service during peak season.
• Ensure policies in the Independent Contractor Operating Agreement are followed.

Skills

Verbal communication

Problem solving

Computer skills

MS Word

Outlook

Excel

Interpersonal skills

Teamwork

Coaching

Map reading

Tools

Dispatch software

Job description

Capstone Logistics is seeking a Logistics Coordinator in Whitestown, Indiana to support freight management, warehouse and distribution center assistance, and last-mile delivery operations. You will coordinate with vendors and customers, schedule dispatches, monitor PODs and manifests, and help keep routes covered while maintaining documentation and chain-of-custody standards.

The role reports to the Manager and requires strong communication, problem solving, map reading, and proficient computer