Logistics Dispatcher — Driver Routing & Customer Liaison

A.P. Moller - Maersk; Wallingford (CT); On-site; USD 30,000 - 32,000; Full time

Job summary

Maersk in Wallingford, CT is seeking a Dispatcher to schedule drivers for deliveries and pickups, and to act as a liaison between customers, drivers, and management. The role requires planning routes, communicating details, and maintaining dispatch records.

Ideal candidates should manage time well, understand local traffic laws, and be proficient with dispatch software, while delivering excellent customer service and multitasking across numerous daily tasks.

Qualifications

• Experience scheduling drivers for freight deliveries and pickups.
• Ability to communicate clearly with customers and vendors about pickup/drop-off times and special requests.
• Skill in planning and optimizing routes for drivers.
• Strong understanding of local traffic regulations and safe driving practices.
• Proficient with dispatch software and computer systems.

Responsibilities

• Schedule drivers to meet delivery/pickup requirements and coordinate with customers.
• Maintain dispatch records, driver routes, and updates for management.
• Act as liaison between customers, drivers, and management to resolve issues.

Skills

Time management

Traffic laws

Routing

Interpersonal skills

Multi-tasking

Tech proficiency

English proficiency

Job description

Maersk in Wallingford, CT is seeking a Dispatcher to schedule drivers for deliveries and pickups, and to act as a liaison between customers, drivers, and management. The role requires planning routes, communicating details, and maintaining dispatch records.

Ideal candidates should manage time well, understand local traffic laws, and be proficient with dispatch software, while delivering excellent customer service and multitasking across numerous daily tasks.