Logistics Dispatcher & Customer Liaison

SA Recycling LLC; North Carolina; On-site; USD 21,000 - 30,000; Full time

Job summary

SA Recycling LLC is seeking a dispatch and operations associate to support our metal recycling facilities. You will respond to customer inquiries, liaise with drivers and staff, and dispatch trucks to ensure on-time pickups and efficient routing.

The role emphasizes safety, clean workspaces, and dependable attendance. Qualified candidates may have a high school diploma or GED, be bilingual in English and Spanish, and demonstrate strong communication and basic math skills.

Qualifications

• Must pass a medical physical and drug test.
• Must pass a background check.
• Bi-lingual English/Spanish a plus; strong customer service ability.

Responsibilities

• Respond to customer calls for empty bins, pickups, and complaints.
• Liaison between customers, drivers, buyers and staff.
• Dispatch drivers to locations and track progress.
• Determine priority pickups to meet volume demand.
• Adjust schedules/routes when transportation problems arise.
• Distribute workload over trucks to ensure service.
• Clean up work area at end of shift.
• Keep work areas neat and orderly.
• Regular attendance and punctuality are essential.
• Organize materials to maximize space.
• Dispose of waste materials properly.
• Inspect to ensure cleanup is completed.
• Maintain safety through housekeeping.

Skills

Bi-lingual (EN/ES)

Effective communication

Basic math skills

Customer service via multiple channels

Education

High school diploma or GED

Tools

PC

MS Office Suite

Dispatch software

Job description

SA Recycling LLC is seeking a dispatch and operations associate to support our metal recycling facilities. You will respond to customer inquiries, liaise with drivers and staff, and dispatch trucks to ensure on-time pickups and efficient routing.

The role emphasizes safety, clean workspaces, and dependable attendance. Qualified candidates may have a high school diploma or GED, be bilingual in English and Spanish, and demonstrate strong communication and basic math skills.