Logistics Dispatch Coordinator — Growth & Impact

Lube-Tech

Minnesota

Hybrid

USD 30,307 - 35,817

Full time

14 days+

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Benefits offered by this job

Medical plan

Dental insurance

Vision insurance

FSA/HSA

Paid parental leave

Disability insurance

Life insurance

Supplemental insurances

401(k) with company match

Pet insurance

Tuition reimbursement

Paid days off

Paid holidays

On-the-job training

Career advancement

Job summary

Ascentek is seeking an Operations Coordinator to support dispatch, tracking, documentation, and billing. The role ensures loads move from booking through invoicing with accurate data, driver coordination, and strong customer service in a hybrid office environment.

You will enter load details, monitor shipments, prepare billing packets, and assist with onboarding and reports. The position offers full-time hours, first shift, Monday–Friday, with comprehensive benefits and career growth

Qualifications

High school diploma or equivalent required.
Associate degree in logistics, transportation, business, or related field preferred.

Responsibilities

Enter load information into transportation management systems.
Create and distribute dispatch information to drivers.
Verify load details, appointment information, and special instructions.
Assist with scheduling and load coordination activities.
Monitor daily load progress and shipment status.
Conduct check calls and follow-up communications with drivers.
Update load statuses within transportation systems.
Communicate shipment updates to customers and brokers.
Escalate service disruptions or concerns to the Dispatch Manager.
Collect and organize proof of delivery (POD) documentation.
Verify load documentation is complete and accurate.
Support load closeout processes.
Prepare billing packets for invoicing.
Verify rate confirmations, load details, and supporting documentation match operational records.
Serve as a primary point of contact for routine driver and customer inquiries.
Provide professional and timely communication.
Assist drivers with operational questions and load information.
Maintain strong working relationships with drivers, customers, and brokers.
Maintain accurate records and system updates.
Generate operational reports as requested.
Assist with auditing completed loads and transportation records.
Support onboarding and dispatch process documentation.