Logistics & Customer Service Coordinator

aa224; Rocky Mount (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

FSA/HSA

Company-paid life insurance

Vacation time and sick leave accrual

Paid holidays after 90 days

401(k) Profit Sharing after 90 days

Pet insurance

Parental leave

Employee assistance programs

Discount programs

Tuition reimbursement

Job summary

McLane Foodservice is hiring a Warehouse Coordinator in Rocky Mount, NC. The role handles inbound/outbound customer service calls, researches issues, and manages stock alerts. You will prepare orders for drivers, respond to emails, and perform other duties as needed.

The position starts at $17.25 per hour with benefits beginning for eligible employees. Working Sundays through Thursdays starting at 4pm, in an office/warehouse environment.

Qualifications

• High school diploma or GED.
• Minimum of 1 year call center experience.
• Customer service experience preferred.
• Foodservice experience preferred.
• Strong working knowledge of Microsoft Office programs (Excel, Outlook, Word). Type at least 45 WPM.
• Knowledge of AS-400 preferred, but not required.
• Strong written and verbal communication skills.
• Strong organizational skills and able to multi-task in a fast-paced environment.

Responsibilities

• Provide inbound and outbound customer service phone coverage.
• Conduct research to resolve customer issues.
• Monitor daily Out of Stock report and address accordingly.
• Invoicing orders and preparing pouches for drivers prior to truck departure.
• Respond to emails.
• Other duties may be assigned.

Skills

Call center experience

Customer service

Strong communication

Multitasking

Typing 45 WPM

Foodservice experience preferred

Education

High school diploma or GED

Tools

Microsoft Office

AS-400 knowledge

Job description

McLane Foodservice is hiring a Warehouse Coordinator in Rocky Mount, NC. The role handles inbound/outbound customer service calls, researches issues, and manages stock alerts. You will prepare orders for drivers, respond to emails, and perform other duties as needed.

The position starts at $17.25 per hour with benefits beginning for eligible employees. Working Sundays through Thursdays starting at 4pm, in an office/warehouse environment.