Logistics Customer Service Coordinator

Total Quality Logistics; Charleston (SC); On-site; USD 18,752 - 26,708; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) with company match

Tuition and training reimbursement

Employee discounts

Financial wellness planning

Advancement opportunities

Job summary

Total Quality Logistics in Charleston, SC is seeking a Customer Service Coordinator to provide expert support in daily shipment activities. As part of TQL, you will receive extensive training specific to modes of transportation.

Key responsibilities include managing administrative tasks, resolving shipping issues, and offering exceptional customer service. Candidates should have at least one year of customer service experience and strong verbal communication skills. The position offers competitive pay and a comprehensive benefits package.

Qualifications

• 1+ year customer service experience preferred.
• Strong verbal communication skills - face-to-face and over the phone.
• Proficient in Microsoft Office, including Word, Excel and Outlook.

Responsibilities

• Become the subject matter expert on all administrative tasks related to your aligned account(s).
• Document and manage all tasks in our internal systems.
• Help resolve shipping issues with a high level of professionalism.

Skills

Customer service experience

Verbal communication skills

Proficiency in Microsoft Office

Job description

Total Quality Logistics in Charleston, SC is seeking a Customer Service Coordinator to provide expert support in daily shipment activities. As part of TQL, you will receive extensive training specific to modes of transportation.

Key responsibilities include managing administrative tasks, resolving shipping issues, and offering exceptional customer service. Candidates should have at least one year of customer service experience and strong verbal communication skills. The position offers competitive pay and a comprehensive benefits package.