Logistics Coordinator - Transportation

NFI; San Antonio (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

NFI is seeking a Logistics Coordinator to provide direction across the Dedicated Fleet operation and support the Project Manager with operational tasks as needed.

The role involves load planning, driver scheduling, dispatching, and data entry into NFI’s TMW system, with emphasis on maintaining strong driver relations and timely invoicing coordination.

Qualifications

• 2-3 years of logistics/transportation experience.
• MS Office and TMW experience strongly desired.
• Excellent customer service and communication skills.

Responsibilities

• Direct overall operation for the Dedicated Fleet and assist the Project Manager as needed.
• Communicate service issues to internal and external contacts.
• Perform load planning, driver scheduling and dispatch using Dedicated Fleet and Common Carrier resources.
• Enter daily data into the order-management system (TMW).
• Coordinate with invoicing to ensure timely weekly customer invoices.
• Provide weekly KPI reports to internal and external parties.
• Coordinate daily scheduling of truck and trailer maintenance.
• Work with Safety on DriveCam, driver compliance and HOS issues.
• Assist Project Manager with policy implementation and coverage during vacations.

Skills

Customer service

Problem solving

Communication

Decision making

Oral and written communication

Multitasking

Tools

TMW

MS Office

Job description

Overview

The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed.

Responsibilities

• Maintains positive and encouraging working relations with all drivers
• Provides constant communications of service issues to appropriate personnel and departments, both internal (NFI) and external (Customer)
• Performs load planning, driver scheduling, and dispatch duties using both Dedicated Fleet and Common Carrier resources.
• Coordinates daily data entry into NFI’s proprietary order-management-system, TMW.
• Coordinates with home-office invoicing team to ensure timely and accurate completion of weekly customer invoices
• Ensures accurate and timely completion of daily and weekly tasks
• Provides weekly KPI/performance data reports to both internal and external parties
• Coordinates daily on scheduling truck and trailer maintenance.
• Works with safety department on DriveCam, driver compliance and HOS issues
• Assists Project Manager with implementing NFI’s Safety, Security and Labor policies
• Assists and provides coverage throughout departments during vacations, holidays if necessary
• Manages and maintains driver payroll
• Audits and approves driver expense reports
• Provides assistance to Project Manager wherever needed

Qualifications

• Minimum 2-3 years experience in logistics and/or transportation
• Computer applications experience including MS Office and TMW strongly desired
• Excellent customer service, problem solving, communication and decision making skills
• Excellent oral and written communication skills
• Ability to work efficiently and multitask
• Ability and availability to work extended hours if necessary

Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.

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