Logistics Coordinator - Transportation

NFI; Franklin (KY); On-site; USD 42,000 - 62,000; Full time

Job summary

NFI is seeking a Logistics Coordinator to direct operations across the Dedicated Fleet and assist the Project Manager as needed. Shifts include Wed midnight–6am and Thu–Sat 6pm–6am.

The role emphasizes driver relations, load planning, dispatch, data entry in TMW, invoicing coordination, and KPI reporting, with opportunities to contribute to safety and policy implementation.

Qualifications

• 2–3 years experience in logistics or transportation.
• MS Office and TMW experience strongly desired.
• Excellent customer service, problem solving, communication and decision‑making skills.
• Excellent oral and written communication skills.
• Ability to work efficiently and multitask.
• Ability and availability to work extended hours if necessary.

Responsibilities

• Maintains positive and encouraging relations with drivers.
• Communicates service issues to internal and external stakeholders.
• Performs load planning, driver scheduling, and dispatch duties.
• Coordinates daily data entry into TMW.
• Coordinates with invoicing to ensure timely customer invoices.
• Ensures timely completion of daily and weekly tasks.
• Provides weekly KPI/performance reports to internal and external parties.
• Coordinates daily scheduling of truck and trailer maintenance.
• Works with safety on DriveCam, compliance and HOS issues.
• Assists Project Manager with safety, security and labor policies.
• Assists during vacations/holidays as needed.
• Manages and maintains driver payroll.
• Audits and approves driver expense reports.
• Provides assistance to Project Manager wherever needed.

Skills

MS Office

TMW system

Customer service

Communication skills

Multitasking

Problem solving

Time management

Tools

TMW

Job description

Overview

The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Shift: Wed midnight to 6 a.m.; Thu‑Sat 6 p.m. to 6 a.m.

Responsibilities

• Maintains positive and encouraging working relations with all drivers
• Provides constant communications of service issues to appropriate personnel and departments, both internal (NFI) and external (Customer)
• Performs load planning, driver scheduling, and dispatch duties using both Dedicated Fleet and Common Carrier resources.
• Coordinates daily data entry into NFI’s proprietary order‑management system, TMW.
• Coordinates with home‑office invoicing team to ensure timely and accurate completion of weekly customer invoices
• Ensures accurate and timely completion of daily and weekly tasks
• Provides weekly KPI/performance data reports to both internal and external parties
• Coordinates daily scheduling of truck and trailer maintenance.
• Works with safety department on DriveCam, driver compliance and HOS issues
• Assists Project Manager with implementing NFI’s Safety, Security and Labor policies
• Assists and provides coverage throughout departments during vacations, holidays if necessary
• Manages and maintains driver payroll
• Audits and approves driver expense reports
• Provides assistance to Project Manager wherever needed

Qualifications

• Minimum 2–3 years experience in logistics and/or transportation
• Computer applications experience including MS Office and TMW strongly desired
• Excellent customer service, problem solving, communication and decision‑making skills
• Excellent oral and written communication skills
• Ability to work efficiently and multitask
• Ability and availability to work extended hours if necessary

Equal Opportunity Employer / Protected Veterans / Individuals With Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.

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