Logistics Coordinator - Transportation

NFI Industries; Fort Wayne (IN); On-site; USD 42,000 - 62,000; Full time

Job summary

The Logistics Coordinator at NFI Industries provides overall direction within the Dedicated Fleet operation and supports the Project Manager with daily tasks. You will manage driver communications, load planning, scheduling, dispatch, data entry in TMW, and invoicing coordination to ensure timely customer payments.

Ideal candidates have 2-3 years in logistics, strong MS Office skills and experience with TMW, excellent communication, and the ability to multitask and extend hours when needed.

Qualifications

• 2-3 years experience in logistics and/or transportation.
• MS Office and TMW experience strongly desired.
• Excellent oral and written communication, customer service and problem solving skills.

Responsibilities

• Maintain positive relations with drivers and internal teams.
• Communicate service issues to appropriate personnel and departments.
• Perform load planning, driver scheduling, and dispatch duties.
• Coordinate daily data entry into NFI’s order-management system (TMW).
• Coordinate with invoicing to ensure timely, accurate weekly customer invoices.
• Provide weekly KPI/performance data reports to stakeholders.
• Support Project Manager with safety, security, and labor policy implementations.

Skills

Logistics coordination

Customer service

Problem solving

Communication

Multitasking

Tools

TMW

MS Office

Job description

Overview

The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed.
Responsibilities

• Maintains positive and encouraging working relations with all drivers
• Provides constant communications of service issues to appropriate personnel and departments, both internal (NFI) and external (Customer)
• Performs load planning, driver scheduling, and dispatch duties using both Dedicated Fleet and Common Carrier resources.
• Coordinates daily data entry into NFI’s proprietary order-management-system, TMW.
• Coordinates with home-office invoicing team to ensure timely and accurate completion of weekly customer invoices
• Ensures accurate and timely completion of daily and weekly tasks
• Provides weekly KPI/performance data reports to both internal and external parties
• Coordinates daily on scheduling truck and trailer maintenance.
• Works with safety department on DriveCam, driver compliance and HOS issues
• Assists Project Manager with implementing NFI’s Safety, Security and Labor policies
• Assists and provides coverage throughout departments during vacations, holidays if necessary
• Manages and maintains driver payroll
• Audits and approves driver expense reports
• Provides assistance to Project Manager wherever needed

Qualifications

• Minimum 2-3 years experience in logistics and/or transportation
• Computer applications experience including MS Office and TMW strongly desired
• Excellent customer service, problem solving, communication and decision making skills
• Excellent oral and written communication skills
• Ability to work efficiently and multitask
• Ability and availability to work extended hours if necessary

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.

Profit Center

PC-497