Logistics Coordinator - Transportation

NFI Industries; Manchester (CT); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

Medical, Dental, Vision

401k Plan

Paid Time Off

Parental Leave

Job summary

NFI Industries is seeking a Logistics Coordinator to oversee the Dedicated Fleet operation and assist the Project Manager as needed. The position supports planning, dispatch, invoicing coordination, and KPI reporting to customers and internal teams.

Ideal candidates have 2–3 years in logistics, strong communication skills, and proficiency with TMW and MS Office. The role involves daytime hours with potential extended hours as required.

Qualifications

• 2–3 years minimum experience in logistics or transportation.
• Proficiency with MS Office and TMW strongly desired.
• Excellent customer service, problem solving, communication and decision-making skills.
• Strong oral and written communication; ability to multitask and work extended hours if necessary.

Responsibilities

• Maintain positive relations with drivers and coordinate daily dispatch.
• Communicate service issues to internal and external stakeholders.
• Perform load planning, driver scheduling and dispatch duties.
• Enter daily data into the order-management system (TMW).
• Coordinate invoicing support with the home-office to ensure timely customer invoices.
• Provide weekly KPI and performance reports to internal and external parties.

Skills

Logistics experience

TMW software

MS Office

Communication skills

Tools

TMW

Job description

Overview

The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed.

Schedule Wednesday - Saturday, 7am - 5pm

Responsibilities

• Maintains positive and encouraging working relations with all drivers
• Provides constant communications of service issues to appropriate personnel and departments, both internal (NFI) and external (Customer)
• Performs load planning, driver scheduling, and dispatch duties using both Dedicated Fleet and Common Carrier resources.
• Coordinates daily data entry into NFI’s proprietary order-management-system, TMW.
• Coordinates with home-office invoicing team to ensure timely and accurate completion of weekly customer invoices
• Ensures accurate and timely completion of daily and weekly tasks
• Provides weekly KPI/performance data reports to both internal and external parties
• Coordinates daily on scheduling truck and trailer maintenance.
• Works with safety department on DriveCam, driver compliance and HOS issues
• Assists Project Manager with implementing NFI’s Safety, Security and Labor policies
• Assists and provides coverage throughout departments during vacations, holidays if necessary
• Manages and maintains driver payroll
• Audits and approves driver expense reports
• Provides assistance to Project Manager wherever needed

Qualifications

• Minimum 2-3 years experience in logistics and/or transportation
• Computer applications experience including MS Office and TMW strongly desired
• Excellent customer service, problem solving, communication and decision making skills
• Excellent oral and written communication skillsAbility to work efficiently and multitask
• Ability and availability to work extended hours if necessary

We are excited to share the base hourly rate for this position is $24.00 NFI takes into consideration applicants' qualifications, experience, education, geographic location, when determining a starting rate of pay.

Employees are also eligible for a robust benefit program , which includes Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Paid Time Off, and Paid Parental Leave, among other benefit plan options.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.

Profit Center

PC-838