Logistics Coordinator-ROAR-Fredonia, NY

Rich Products

Buffalo (NY)

On-site

USD 43,000 - 58,000

Full time

3 days ago
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Benefits offered by this job

Competitive compensation
Paid time off
Parental leave
Family planning support
Associate resource groups
Volunteering opportunities
Holiday gatherings
In-house taste tests

Job summary

ROAR Logistics, Inc. seeks an entry-level Logistics Coordinator to support carrier setup, dispatch, and TMS operations from our Fredonia, NY office. You will help manage shipments, update profiles, and communicate with drivers and customers.

Ideal candidates have a high school diploma, strong communication skills, and the ability to multitask in a fast-paced environment. Training will cover ROAR's processes and carrier networks.

Qualifications

  • HS diploma or GED required; logistics degree preferred.
  • Proficiency in Word, Excel, and Outlook.
  • Strong written and verbal communication.
  • Able to work independently and in a team.

Responsibilities

  • Execute Carrier Setup and Compliance procedures.
  • Dispatch drivers and manage data in the TMS; maintain updates.
  • Promote ROAR to customers and carriers via directories, load boards, and events.
  • Maintain and update customer and carrier profiles in the TMS.
  • Route, schedule, and manage load tenders.
  • Source new carriers and negotiate rates.
  • Provide solutions and resolve issues for customers and carriers.
  • Collaborate with other departments as needed.
  • Take on ad hoc tasks from ROAR Management.

Skills

Communication skills
Team player
Adaptability
Multitasking

Education

HS diploma or GED
Logistics degree preferred

Tools

MS Word
MS Excel
Outlook

Job description

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Location: Buffalo, NY, US, 14202

ROAR Logistics, Inc. is a global transportation service provider (3PL) and U.S. Customhouse Brokerage, offering an extensive portfolio ofRail,Ocean,Air, andRoad services to aid clients in the delivery of their products around the world. ROAR utilizes state-of-the-art technology to coordinate, manage and track shipments from point of origin to final destination. ROAR delivers best in class customer service and support with comprehensive operations in major markets throughout the world.

Purpose Statement

We're seeking dynamic, ambitious individuals to join our team as Entry-Level Logistics Coordinators. In this role, you'll be at the forefront of our operations, helping to manage the intricate logistics that drive our business forward.

This role is located in our office in Fredonia, NY.

Key Accountabilities and Outcomes
  • Execute Carrier Setup and Compliance Procedures: Gain a deep understanding of ROAR's carrier setup and compliance protocols, ensuring smooth onboarding processes.
  • Driver Dispatch and TMS Management: Coordinate with drivers, meticulously inputting all necessary details into our Transportation Management System (TMS) and maintaining continuous communication and updates until completion.
  • Marketing and Networking: Actively promote ROAR to both customers and carriers through various channels such as business directories, online load boards, and networking events.
  • Data Management: Keep our TMS up-to-date by regularly updating and maintaining customer and carrier profiles.
  • Load Tender Management: Efficiently route, schedule, and manage customer load tenders, ensuring accuracy and timely execution.
  • Carrier Sourcing and Negotiation: Identify and onboard new carriers while nurturing relationships with existing ones, negotiating rates to meet our target booking prices.
  • Problem-Solving and Customer Service: Serve as a solutions provider for our customers, carriers, and internal team members, resolving issues promptly and effectively.
  • Cross-Functional Support: Collaborate with other departments as needed to ensure seamless customer and carrier experiences.
  • Ad Hoc Tasks: Take on additional responsibilities as assigned by the ROAR Management team.
Knowledge, Skills, and Experience
  • Education: High School Diploma or equivalent GED required. Associate's or Bachelor's Degree in Logistics preferred, or equivalent experience in the logistics industry.
  • Technical Skills: Proficiency in MS Word, Excel, and Outlook Email System.
  • Communication Skills: Strong written and verbal communication skills, with the ability to interact professionally with diverse stakeholders.
  • Team Player: Capable of working independently while also thriving in a collaborative team environment.
  • Adaptability: Comfortable working in a fast-paced, deadline-driven environment, with the ability to manage multiple projects simultaneously and prioritize tasks effectively.

This role is located in office in Fredonia, NY

COMPENSATION

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates (Rich's),reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

Annual Range/Hourly Rate

$42,755.00-$57,845.00

Rich Products Corporation, its subsidiaries and affiliates (Rich's), are committed to a policy of Equal Employment Opportunity , standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.

BRINGING YOUR BEST SELF TO WORK.

As a family-owned company, caring for our associates—their whole selves—is a top priority. That’s why we provide benefits and tools to help our people balance the integration of work and life:

  • Competitive compensation
  • Paid time off
  • Parental leave
  • Family planning support
  • Associate resource groups
  • Volunteering & community impact opportunities
  • Holiday gatherings
  • In-house taste tests (we are a food company after all)!

It's all part of how we support our family of associates.Because in the company of family, all things are possible.

Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. With over 13,500 associates working in 100 locations globally, and annual sales at $5.9billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's Infinite Possibilities. One Family.

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