Title Logistics Coordinator-ROAR

ROAR Logistics; Buffalo (NY); On-site; USD 43,000 - 58,000; Full time

Job summary

ROAR Logistics, Inc. in Buffalo, NY is seeking dynamic individuals for an Entry-Level Logistics Coordinator role. You will help manage carrier setup, dispatch, and data management within our TMS, supporting customer and carrier experiences.

The role emphasizes teamwork, multitasking in a fast-paced environment, and strong communication. Requires high school diploma; proficiency with Word, Excel, and Outlook; salary range $42,755 to $57,845 yearly, with equal opportunity employer statements.

Qualifications

• High School Diploma or GED required; associate or bachelor preferred in logistics.
• Proficiency in MS Word, Excel, and Outlook.
• Strong written and verbal communication.
• Ability to work independently while collaborating in a team.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Execute Carrier Setup and Compliance Procedures as part of onboarding.
• Driver Dispatch and TMS Management with ongoing updates.
• Market and network ROAR to customers and carriers via directories, load boards, and events.
• Data Management: keep TMS up-to-date with customer and carrier profiles.
• Load Tender Management: route, schedule, and execute tenders accurately and timely.
• Carrier Sourcing and Negotiation: onboard new carriers and negotiate rates.
• Provide problem-solving and customer service to customers, carriers, and internal teams.
• Cross-Functional Support with other departments as needed.
• Ad Hoc Tasks as assigned by ROAR Management.

Skills

Communication

Teamwork

Adaptability

Education

High School Diploma or GED

Associate/Bachelor in Logistics preferred

Tools

MS Word

MS Excel

Outlook

Job description

ROAR Logistics, Inc. is a global transportation service provider (3PL) and U.S. Customhouse Brokerage, offering an extensive portfolio of Rail, Ocean, Air, and Road services to aid clients in the delivery of their products around the world. ROAR utilizes state-of-the-art technology to coordinate, manage and track shipments from point of origin to final destination. ROAR delivers best in class customer service and support with comprehensive operations in major markets throughout the world.

Purpose Statement

We're seeking dynamic, ambitious individuals to join our team as Entry‑Level Logistics Coordinators. In this role, you'll be at the forefront of our operations, helping to manage the intricate logistics that drive our business forward.

Key Accountabilities And Outcomes

• Execute Carrier Setup and Compliance Procedures: Gain a deep understanding of ROAR's carrier setup and compliance protocols, ensuring smooth onboarding processes.
• Driver Dispatch and TMS Management: Coordinate with drivers, meticulously inputting all necessary details into our Transportation Management System (TMS) and maintaining continuous communication and updates until completion.
• Marketing and Networking: Actively promote ROAR to both customers and carriers through various channels such as business directories, online load boards, and networking events.
• Data Management: Keep our TMS up-to-date by regularly updating and maintaining customer and carrier profiles.
• Load Tender Management: Efficiently route, schedule, and manage customer load tenders, ensuring accuracy and timely execution.
• Carrier Sourcing and Negotiation: Identify and onboard new carriers while nurturing relationships with existing ones, negotiating rates to meet our target booking prices.
• Problem-Solving and Customer Service: Serve as a solutions provider for our customers, carriers, and internal team members, resolving issues promptly and effectively.
• Cross-Functional Support: Collaborate with other departments as needed to ensure seamless customer and carrier experiences.
• Ad Hoc Tasks: Take on additional responsibilities as assigned by the ROAR Management team.

Knowledge, Skills, And Experience

• Education: High School Diploma or equivalent GED required. Associate’s or Bachelor’s Degree in Logistics preferred, or equivalent experience in the logistics industry.
• Technical Skills: Proficiency in MS Word, Excel, and Outlook Email System.
• Communication Skills: Strong written and verbal communication skills, with the ability to interact professionally with diverse stakeholders.
• Team Player: Capable of working independently while also thriving in a collaborative team environment.
• Adaptability: Comfortable working in a fast-paced, deadline-driven environment, with the ability to manage multiple projects simultaneously and prioritize tasks effectively.

Compensation

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

Annual Range/Hourly Rate

$42,755.00 - $57,845.00

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at [e-mail] if you need assistance completing this application or to otherwise participate in the application process.