Logistics Coordinator: Real-Time Transit Ops

ARMADA Supply Chain Solutions; Wexford (Allegheny County); Presencial; USD 50.000 - 65.000; Jornada completa

Descripción de la vacante

ARMADA Supply Chain Solutions is seeking a Supply Chain Coordinator for Transportation Operations to support managed transportation services for designated clients. You will ensure on-time delivery, manage exceptions, and maintain real-time shipment visibility using MercuryGate TMS and FourKites.

Responsibilities include monitoring execution, resolving defects, communicating with clients and carriers, and supporting data collection and reporting to measure performance and compliance.

Formación

• Bachelor’s degree in business, communications, supply chain or logistics preferred.
• 1-3 years customer service or transportation operations experience preferred.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and basic data skills.

Responsabilidades

• Manage day-to-day transportation execution for designated clients or geographic areas, ensuring on-time delivery and compliance with service requirements.
• Monitor shipments using MercuryGate TMS and FourKites real-time tracking platform to maintain visibility and track performance.
• Identify and resolve transportation defects through prompt exception signal management, taking corrective actions to minimize disruptions.
• Communicate proactively with clients, suppliers, distributors, carriers, and internal teams regarding shipment status, issues, and resolutions.
• Document and elevate recurring transportation challenges to management for continuous process improvement.
• Support data collection and reporting to ensure accurate performance measurement and compliance.
• Coordinate first response activity to resolve pickup and in-transit issues. Escalate issues as required to the appropriate Transportation Analyst or Manager.
• Document exception signal management and resolution through appropriate reason code application and note entry in utilized systems.
• Assist involved parties (carriers, distributors, suppliers) in resolving issues.
• Comply with standard operating procedures (SOPs).
• Analyze existing SOPs for possible improvements and provide support for various implementation plans to effect ongoing productivity improvement.
• Work to develop and manage carrier, supplier, and distributor relationships.

Conocimientos

English communication

Excel proficiency

TMS knowledge

MS Word

MS Outlook

MS Access

Data reporting

Educación

Bachelor's degree in business, communications, supply chain or logistics

Herramientas

MercuryGate TMS

FourKites

MS Access

MS Excel

Outlook

Descripción del empleo

ARMADA Supply Chain Solutions is seeking a Supply Chain Coordinator for Transportation Operations to support managed transportation services for designated clients. You will ensure on-time delivery, manage exceptions, and maintain real-time shipment visibility using MercuryGate TMS and FourKites.

Responsibilities include monitoring execution, resolving defects, communicating with clients and carriers, and supporting data collection and reporting to measure performance and compliance.