Logistics Coordinator — Real-Time Shipments & Carrier Liaison

Ultipro; Mesquite (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, Dental, Vision

Employee Assistance Program

Paid Time Off

Generous Employee Discount

Professional Development Opportunities

Tuition Assistance

Ashley Wellness Centers

401(k) and Profit Sharing

Life Insurance

Job summary

Ashley Furniture, a leader in home furnishings, seeks a Logistics Coordinator to monitor in-transit shipments and maintain real-time visibility. You will serve as the liaison between carriers, operations, and customers to ensure on-time delivery and proactive issue resolution.

The role emphasizes strong organization, multitasking, and clear communication with stakeholders. The position is based in a fast-paced distribution center with safety requirements and shift flexibility.

Qualifications

• Excellent organizational and time management abilities.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Proficiency with Microsoft Office applications.
• Ability to work effectively with customers, carriers, and cross-functional teams.

Responsibilities

• Monitor and track shipments throughout the transportation lifecycle.
• Maintain real-time visibility of loads and shipment status updates.
• Identify, investigate, and resolve shipment delays and service disruptions.
• Communicate shipment status, delays, and exceptions to customers and internal stakeholders.
• Coordinate with carriers to ensure timely pickups and deliveries.
• Escalate operational issues and drive timely resolution.
• Support service, delivery, and customer satisfaction performance goals.
• Maintain accurate transportation records and system updates.
• Prepare reports and provide operational support as needed.
• Collaborate with internal departments to ensure seamless freight movement.

Skills

Organizational skills

Multitasking

Attention to detail

Customer communication

Education

High school diploma

Associate or bachelor's degree preferred

Tools

Microsoft Office

Transportation Management Systems (TMS)

Shipment tracking platforms

Job description

Ashley Furniture, a leader in home furnishings, seeks a Logistics Coordinator to monitor in-transit shipments and maintain real-time visibility. You will serve as the liaison between carriers, operations, and customers to ensure on-time delivery and proactive issue resolution.

The role emphasizes strong organization, multitasking, and clear communication with stakeholders. The position is based in a fast-paced distribution center with safety requirements and shift flexibility.