Logistics Coordinator: On-Time Shipments & Carrier Liaison

Ashley Furniture Industries, LLC; Mesquite (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health, Dental, Vision

Paid Time Off

Employee Discount

Professional Development

Tuition Assistance

401(k) and Profit Sharing

Life Insurance

Job summary

Ashley Furniture Industries, LLC in Mesquite, TX is seeking a Logistics Coordinator to monitor in-transit shipments, maintain real-time visibility, and proactively manage transportation exceptions. You will serve as a key liaison among carriers, internal operations, and customers to ensure on-time delivery and clear communication.

This role emphasizes organization, multitasking, problem solving, and collaboration with cross-functional teams.

Qualifications

• Requires strong organizational and time-management abilities.
• Demonstrates attention to detail and problem-solving skills.
• Proficient with Microsoft Office applications and able to communicate with customers, carriers, and internal teams.

Responsibilities

• Monitor and track shipments throughout the transportation lifecycle.
• Maintain real-time visibility of loads and shipment status updates.
• Identify, investigate, and resolve shipment delays and service disruptions.
• Communicate shipment status, delays, and exceptions to customers and internal stakeholders.
• Coordinate with carriers to ensure timely pickups and deliveries.
• Escalate operational issues and drive timely resolution.
• Support service, delivery, and customer satisfaction performance goals.
• Maintain accurate transportation records and system updates.
• Prepare reports and provide operational support as needed.
• Collaborate with internal departments to ensure seamless freight movement.

Skills

Organizational skills

Time management

Detail-oriented

Customer communication

Microsoft Office

Collaboration

Education

High school diploma or equivalent

Associate's or Bachelor's degree in Supply Chain/Logistics/Business

Tools

TMS

Shipment tracking systems

Job description

Ashley Furniture Industries, LLC in Mesquite, TX is seeking a Logistics Coordinator to monitor in-transit shipments, maintain real-time visibility, and proactively manage transportation exceptions. You will serve as a key liaison among carriers, internal operations, and customers to ensure on-time delivery and clear communication.

This role emphasizes organization, multitasking, problem solving, and collaboration with cross-functional teams.