Logistics Coordinator — Master Shipments & Customer Service

Knichel Logistics Inc; Cranberry Township (Butler County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Collaborative work environment

Key role in service delivery

Job summary

Knichel Logistics Inc is looking for a Logistics Coordinator to join their team in Cranberry Township, PA. This entry-level role is crucial for ensuring smooth shipment execution and providing world-class customer service.

The ideal candidate will possess strong communication skills, be detail-oriented, and thrive in a technology-driven, fast-paced environment. The position offers competitive compensation and a collaborative work culture within a growing logistics provider.

Qualifications

• Entry-level role; no prior experience required.
• 1 year in logistics, customer service, or hospitality preferred.

Responsibilities

• Accurately enter customer orders into internal systems.
• Monitor, track, and trace shipments to provide updates.
• Confirm pick-ups and deliveries with carrier partners.
• Monitor driver detention and notify appropriate parties.
• Update customer shipment portals with accurate information.
• Identify and elevate service issues to internal contacts.
• Provide customer service through phone and email communication.
• Support department goals and contribute to a team environment.
• Perform other duties as assigned.

Skills

Strong communication and relationship‑building skills

Detail‑oriented with a focus on accuracy

Ability to thrive in a team environment

Familiar with Microsoft 365 products

Education

High school diploma or equivalent

Bachelor’s degree in business or related field

Job description

Knichel Logistics Inc is looking for a Logistics Coordinator to join their team in Cranberry Township, PA. This entry-level role is crucial for ensuring smooth shipment execution and providing world-class customer service.

The ideal candidate will possess strong communication skills, be detail-oriented, and thrive in a technology-driven, fast-paced environment. The position offers competitive compensation and a collaborative work culture within a growing logistics provider.