Logistics Coordinator Manager

Remedy Intelligent Staffing; Jacksonville (FL); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Remedy Intelligent Staffing is seeking a Logistics Coordinator Manager to lead the Customer Service Team and drive exceptional service in our logistics operations.

You will focus on team development, proactive issue resolution, and continuous process improvement to boost customer satisfaction and departmental performance.

Responsibilities

• Lead the Customer Service Team to deliver outstanding service and resolve issues promptly.
• Drive process improvements to increase customer satisfaction and operational efficiency.
• Collaborate with cross-functional teams to meet departmental goals and maintain a positive work environment.

Job description

The Customer Service Manager (Logistics Coordinator Manager) is responsible for leading the Customer Service Team (CST), ensuring exceptional customer service, improving customer satisfaction, and driving operational efficiency. This role focuses on team leadership, issue resolution, process improvement, customer retention, and achieving departmental goals while maintaining a productive and positive work environment.

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Logistics Coordinator Manager